Remote E-commerce Performance Analyst

Placements24; Queenstown; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off

Professional development

Job summary

Placements24 is seeking an analytical Remote E-commerce Performance Analyst to monitor, analyze, and report on the performance of all e-commerce channels. You will drive data-driven decisions to optimize acquisition, conversion, and online revenue in a fully remote role.

The ideal candidate has 4+ years in data or BI analytics for e-commerce, strong SQL, and experience with GA/Adobe Analytics, Tableau or Power BI. Remote work flexibility and a remote-first culture are offered.

Qualifications

• Proven 4+ years as Data/Performance Analyst or BI Analyst focusing on e-commerce.

Responsibilities

• Monitor and analyze e-commerce performance metrics (traffic, conversion, AOV, CAC, CLV).
• Develop dashboards and reports using GA, BI tools, and custom solutions.
• Identify trends and provide actionable insights to optimize campaigns and site performance.
• Analyze A/B test results and campaigns to inform decisions.
• Collaborate with marketing, sales and product teams to translate needs into analytics requirements.
• Track and optimize digital marketing channels (SEO, PPC, social, email).
• Forecast e-commerce sales and performance targets.
• Identify website improvements to boost UX and conversions.
• Present findings clearly to stakeholders at all levels.

Skills

E-commerce analytics

Google Analytics

Adobe Analytics

Tableau

Power BI

SQL

A/B testing

Data storytelling

Education

Bachelor's degree in Statistics, Mathematics, Economics, CS, or related

Tools

Google Analytics

Adobe Analytics

Tableau

Power BI

SQL

Job description

About the Role

Our client is seeking a highly analytical and detail-oriented Remote E-commerce Performance Analyst to join their fully remote team. This role is critical for monitoring, analyzing, and reporting on the performance of all e-commerce channels and initiatives. The analyst will be responsible for providing actionable insights that drive data-driven decision-making to optimize customer acquisition, conversion rates, and overall online revenue. This is a fully remote position, offering the flexibility to work from anywhere, and requires a candidate with exceptional analytical skills and a deep understanding of e-commerce metrics. Our client is committed to a remote-first approach, fostering collaboration and productivity across dispersed teams.

Key Responsibilities

Monitor and analyze key e-commerce performance metrics, including traffic, conversion rates, average order value (AOV), customer acquisition cost (CAC), and customer lifetime value (CLV). Develop and maintain comprehensive performance dashboards and reports using tools like Google Analytics, BI platforms, and custom reporting solutions. Identify trends, patterns, and insights from data to inform strategic decisions and optimize marketing campaigns and website performance. Conduct in-depth analysis of user behavior, A/B test results, and campaign performance to provide actionable recommendations. Collaborate with marketing, sales, and product teams to translate business needs into analytical requirements and deliver insights. Track the performance of digital marketing channels (SEO, PPC, social media, email) and provide recommendations for optimization. Assist in forecasting e-commerce sales and performance targets. Identify opportunities for website improvements to enhance user experience and conversion rates. Stay up-to-date with the latest e-commerce analytics tools and methodologies. Present findings and recommendations clearly and concisely to stakeholders at all levels.

Requirements

Proven experience (4+ years) as a Data Analyst, Performance Analyst, or Business Intelligence Analyst, with a strong focus on e-commerce. Expertise in web analytics tools such as Google Analytics, Adobe Analytics, or similar platforms. Proficiency in data visualization tools (e.g., Tableau, Power BI) and strong SQL skills. Solid understanding of e-commerce metrics, KPIs, and online marketing channels. Excellent analytical, problem-solving, and critical-thinking skills. Ability to translate complex data into clear, actionable insights. Strong communication and presentation skills, with the ability to articulate findings to both technical and non-technical audiences. Experience working in a fully remote environment. Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or a related quantitative field. Familiarity with A/B testing methodologies is highly desirable.

Benefits

This fully remote role offers a highly competitive salary, flexible working hours, and the chance to make a significant impact on a growing e-commerce business. Our client provides comprehensive health insurance, retirement savings plans, and generous paid time off. Continuous professional development is supported through online courses, workshops, and virtual conferences. Join a collaborative, remote-first culture where your analytical contributions are highly valued.