Senior Business Support Lead: Strategic Ops

Healthcarenz Limited; Auckland; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Laptop

Mentorship programme

Career development opportunities

Flexible working environment

Job summary

HealthCare NZ is seeking a Business Support Lead based in Palmerston North. You will play a key role in coordinating extensive business support activities across regional and service management and will work with shared services to drive efficiency, consistency and high-quality administration.

This permanent, full-time role requires experienced administrative leadership, confidential information handling and proactive problem solving to support leaders in delivering exceptional services to the

Qualifications

• Essential: Significant experience in a senior administration, executive support or cross-functional business support role.
• Experience supporting managers or senior leaders with complex priorities and competing demands.
• Excellent attention to detail and strong scheduling/workflow/organisational skills.
• Ability to work autonomously, anticipate issues and proactively find solutions.
• Sound judgement handling confidential and sensitive information.
• Strong written and verbal communication skills.
• Collaborative and relationship driven approach to work.
• Minimum 3–5 years’ experience supporting complex programmes/PMO or transformation activity.
• Understanding RAID (Risk, Assumptions, Issues & Dependencies) management.
• Understanding of Te Tiriti o Waitangi principles in service delivery.

Responsibilities

• Lead and coordinate day-to-day business support activities.
• Proactively manage complex diaries, scheduling, and competing priorities.
• Support managers and senior leaders in daily operations.
• Handle sensitive and confidential information with discretion.
• Maintain and improve reporting templates, trackers, tools and administrative systems.

Skills

Senior administration experience

Executive support

Operational support

Diary and scheduling

Attention to detail

Autonomous work style

Confidential information handling

Communication (written & verbal)

Collaboration & relationship building

MS Office proficiency

Tools

Microsoft Office (Excel, Word, PowerPoint, Teams)

SharePoint

Job description

HealthCare NZ is seeking a Business Support Lead based in Palmerston North. You will play a key role in coordinating extensive business support activities across regional and service management and will work with shared services to drive efficiency, consistency and high-quality administration.

This permanent, full-time role requires experienced administrative leadership, confidential information handling and proactive problem solving to support leaders in delivering exceptional services to the