Senior Business Analyst: Leading Digital Transformation

Randstad New Zealand; Auckland; On-site; NZD 110,000 - 150,000; Full time

Job summary

Randstad New Zealand is seeking a Senior Business Analyst to lead strategic digital initiatives in a large-scale enterprise environment. You will partner with senior stakeholders, own complex projects, and connect business and technical teams to drive change.

The role focuses on facilitating workshops, mapping current and future processes, and guiding Agile delivery with a strong emphasis on CRM systems like Salesforce.

Qualifications

• Senior BA with track record supporting improvement initiatives across large, cross-functional teams.
• Advanced knowledge of Agile and Lean delivery for enterprise projects.
• IIBA certification mandatory; Agile certifications preferred (e.g., AgileBA, ICAgile).
• Experience with Salesforce or CRM environments advantageous.

Responsibilities

• Facilitate workshops to gather and refine requirements for high-priority projects.
• Map current and future state business processes and identify continuous improvement opportunities.
• Guide Agile practices to ensure delivery of user stories, acceptance criteria, and test cases.
• Act as conduit between business and technical domains, supporting change management initiatives.
• Mentor and coach Business Analysts, fostering a collaborative team culture.

Skills

Senior BA

Agile Delivery

Salesforce

CRM Integration

Process Optimization

Stakeholder Management

Requirements Gathering

IIBA

Digital Transformation

Education

Bachelor Degree

ICT

Tools

Asana

Miro

MS Teams

MS Office

Job description

Randstad New Zealand is seeking a Senior Business Analyst to lead strategic digital initiatives in a large-scale enterprise environment. You will partner with senior stakeholders, own complex projects, and connect business and technical teams to drive change.

The role focuses on facilitating workshops, mapping current and future processes, and guiding Agile delivery with a strong emphasis on CRM systems like Salesforce.