Security Officer - Night Shift

New Zealand Government; Wellington; Hybrid; NZD 60,000 - 63,000; Full time

Benefits offered by this job

Onsite Kindergarten

Subsidised parking

Café and store discounts

Free entry to paid exhibitions

Job summary

Museum of New Zealand Te Papa Tongarewa is seeking a Security Officer for the night shift to safeguard staff, visitors and the collections. You will work independently and as part of a security team, delivering a high standard of service and maintaining a welcoming environment.

Your role involves patrols, incident response, and following established procedures with a focus on manaakitanga, whanaungatanga, and auahatanga.

Qualifications

• Previous security-related experience or in a customer-focused role.
• Strong observation and situational awareness.
• Valid COA and a clean NZ Class 1 licence are required.
• Commitment to health, safety and visitor service.

Responsibilities

• Provide efficient and approachable security service during night shift.
• Conduct patrols and respond to risks, incidents or emergencies per policies.
• Monitor and report security issues, hazards and incidents promptly.
• Coordinate with On-Call Senior Security Officer or Manager Security Services and follow SOPs.

Skills

Security

Customer service

Emergency response

Observation

Communication

Integrity

First aid

Education

Certificate of Approval (COA)

Full Class 1 NZ Driver's Licence

Job description

Security Officer - Night ShiftInformation and Infrastructure | Enabling Services We're looking for a professional, reliable and approachable Security Officer to join our team at the Museum of New Zealand, Te Papa Tongarewa. Working as part of a dedicated security team, you'll help protect Te Papa's people, buildings, and collections while providing a welcoming and responsive service to our visitors and colleagues. If you take pride in delivering high standards of security while providing excellent customer service, we'd love to hear from you.

Purpose of the position

This is a night-shift role that operates from 7.00pm to 7.00am (12-hour shifts), ensuring a safe and secure environment across the museum. You'll have strong working relationships with colleagues and be confident working independently and as part of a team, responding effectively to security matters and following established procedures to a high standard. Everyday you'll work in a way that reflects manaakitanga (care and respect), builds whanaungatanga (strong relationships), and encourages auahatanga (creativity).

What success looks like

Success in this role means ensuring Te Papa remains a safe, secure and welcoming environment. You'll maintain a high level of professionalism, vigilance and integrity throughout your shift, working proactively and responding calmly to security matters, ensuring procedures are consistently followed to protect our people, buildings and collections.

Key responsibilities

• To provide an efficient and approachable security service across Te Papa's buildings, during the night shift.
• Conduct regular patrols and security checks, identifying and responding appropriately to potential risks, incidents or emergencies in accordance with organisational policies and procedures.
• Monitor and report security issues, incidents and hazards accurately and promptly.
• Liaise with the rostered On-Call Senior Security Officer or Manager Security Services when required, and follow all relevant Standard Operating Procedures, ensuring security protocols are followed and health and safety requirements met.

Skills, experience and behaviours

• Previous experience in a security, customer service, emergency response or similar role.
• Strong observation and situational awareness, with the ability to identify risks, assess situations and take appropriate action.
• The ability to obtain a Certificate of Approval (COA) issued by the NZ Ministry of Justice & a Full Class 1 NZ Drivers' Licence (clean).
• Excellent communication and interpersonal skills, with the confidence to engage positively with a diverse range of staff and visitors.
• Reliability and a high level of personal integrity, with a strong commitment to health, safety, security and customer service.
• The ability to maintain composure, professionalism and attention to detail when responding to incidents or unexpected situations.
• A current first aid certificate is desirable but not essential.

What we offer

• A supportive, values-driven team environment
• A workplace committed to Te Tiriti
• Comprehensive benefits including onsite Kindergarten, subsidised parking, café and store discounts, and free entry to paid exhibitions

This is a full-time position, 12-hour shifts between the hours of 7:0 PM - 7:0 AM (four days on - four days off) based at Te Papa Tongarewa, Cable Street Wellington.

Applicants must have the legal right to work in New Zealand. Pre-employment checks will be undertaken prior to any offer of employment, including reference checking, NZ police vetting and a pre-employment medical assessment.

The starting salary for this position will be between $60,218 - $62,811 per annum with further room for progression through the band. Offers will be made within this range based on skills, experience and internal relativities.

Applications close: 22 September 2026

For a confidential discussion, contact [e-mail]