Night Security Officer - Museum & Visitor Protection

Te Papa; Wellington; On-site; NZD 60,000 - 63,000; Full time

Benefits offered by this job

Onsite Kindergarten

Subsidised parking

Café and store discounts

Free entry to paid exhibitions

Job summary

Te Papa Tongarewa in Wellington is seeking a professional, reliable Security Officer to join our night‑shift security team. You will help protect people, buildings and collections while delivering a welcoming and responsive service to visitors and staff.

This 12‑hour night shift, four days on and four days off, runs 7:00 pm to 7:00 am. You will patrol, perform security checks, report incidents and follow procedures with manaakitanga, whanaungatanga and auahatanga in mind.

Qualifications

• Previous experience in a security, customer service, emergency response or similar role.
• Strong observation and situational awareness, with the ability to identify risks, assess situations and take appropriate action.
• Certificate of Approval (COA) issued by the NZ Ministry of Justice & a Full Class 1 NZ Drivers' Licence (clean).
• Excellent communication and interpersonal skills, with the confidence to engage positively with a diverse range of staff and visitors.
• Reliability and a high level of personal integrity, with a strong commitment to health, safety, security and customer service.
• A current first aid certificate is desirable but not essential.

Responsibilities

• To provide an efficient and approachable security service across Te Papa's buildings, during the night shift.
• Conduct regular patrols and security checks, identifying and responding appropriately to potential risks, incidents or emergencies in accordance with organisational policies and procedures.
• Monitor and report security issues, incidents and hazards accurately and promptly.
• Liaise with the rostered On-Call Senior Security Officer or Manager Security Services when required, and follow all relevant Standard Operating Procedures, ensuring security protocols are followed and health and safety requirements met.

Skills

Security awareness

Customer service

Observation & situational awareness

Communication skills

Reliability & integrity

Education

Certificate of Approval (COA)

Full Class 1 NZ Drivers' Licence (clean)

Job description

Te Papa Tongarewa in Wellington is seeking a professional, reliable Security Officer to join our night‑shift security team. You will help protect people, buildings and collections while delivering a welcoming and responsive service to visitors and staff.

This 12‑hour night shift, four days on and four days off, runs 7:00 pm to 7:00 am. You will patrol, perform security checks, report incidents and follow procedures with manaakitanga, whanaungatanga and auahatanga in mind.