Security Officer: Frontline Protection & Customer Service

Red Badge Group; Hamilton; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Training provided

Career pathways

EAP support

Team environment

Job summary

Red Badge Group in Hamilton is seeking professional, reliable Security Officers and Security Guards to join our teams across retail, tertiary, and construction sites. You’ll be a visible security presence, providing frontline service while keeping people safe.

Roles include day and night shifts, weekends, and rotating rosters. Training is provided; prior experience is an advantage but not required. Applicants must have NZ COA or willingness to obtain.

Qualifications

• NZ COA certification or willingness to obtain one.
• Minimum 18 years of age.
• Eligibility to work in New Zealand.
• Full Clean New Zealand Drivers License.
• Clean criminal history (MOJ checks required).

Responsibilities

• Providing frontline security and customer service.
• Patrolling sites and monitoring behaviour and activity.
• Responding to incidents calmly and in line with procedures.
• De-escalation and conflict management, including high-risk situations where required.
• Access control and monitoring of restricted areas.
• Accurate incident reporting and communication with site contacts.
• Working collaboratively with clients, colleagues, and emergency services.

Skills

Communication

Customer Service

Situational Awareness

De-escalation

Patrolling

Access Control

Reporting

Reliability

Education

NZ COA Certification

Job description

Red Badge Group in Hamilton is seeking professional, reliable Security Officers and Security Guards to join our teams across retail, tertiary, and construction sites. You’ll be a visible security presence, providing frontline service while keeping people safe.

Roles include day and night shifts, weekends, and rotating rosters. Training is provided; prior experience is an advantage but not required. Applicants must have NZ COA or willingness to obtain.