Security Officer

Health New Zealand - Te Whatu Ora Te Matau a Māui Hawke's Bay; Hawke's Bay; On-site; NZD 52,000 - 66,000; Full time

Job summary

Security Officer Hawke's Bay Fallen Soldiers Hospital is a permanent, full-time role (80 hours per fortnight). You will keep hospital staff, patients and visitors safe, conducting patrols, CCTV monitoring and incident reporting to support emergency responses across the campus.

You will join the Security Services team across Hawke's Bay health facilities. The role requires calm communication, strong situational awareness, and commitment to safe, people‑centred service.

Qualifications

• Certificate in Health & Wellbeing Level 2 (or working toward higher qualifications).
• A current Certificate of Approval (COA) or the ability to obtain one.
• Experience implementing Te Tiriti o Waitangi in practice.
• Ability to remain calm, respectful and composed in challenging or high‑pressure situations.
• Strong communication and interpersonal skills, with the ability to engage effectively with people from all backgrounds.
• Good physical fitness and the ability to meet the demands of an active security role.
• A commitment to safe work practices, accurate reporting and excellent teamwork.

Responsibilities

• Regular patrols across hospital facilities.
• CCTV monitoring and incident observation.
• Supporting emergency responses when required.
• Maintaining accurate incident reporting.
• Upholding safety procedures at all times.

Skills

Calm communication

Interpersonal skills

Situational awareness

Teamwork

Physical fitness

Reporting accuracy

Public safety mindset

Education

Health & Wellbeing Level 2

Tools

CCTV operations

COA eligibility

Job description

Security Officer Hawkes Bay Fallen Soldiers Hospital

Permanent, Full-Time 80 hours per fortnight (1 FTE)

You will play a vital role in ensuring safety and wellbeing across hospital services - your work directly supports staff, patients and visitors every day.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Security Officer with Health New Zealand | Te Whatu Ora Te Matau a Māui, you will play a critical role in keeping our hospitals, staff, patients and visitors safe. You will ensure our facilities remain secure, respond to incidents promptly and professionally, and maintain a visible presence that supports safety across all areas of the hospital campus.

• regular patrols
• CCTV monitoring
• supporting emergency responses
• maintaining accurate incident reporting
• upholding safety procedures at all times

This position requires a calm, confident communicator with strong situational awareness and a commitment to delivering highquality, peoplefocused service.

About the Team/Service/ Location

Youll be part of the Security Services team based across Hawkes Bay health facilities. The team works around the clock to ensure a safe and secure environment for staff, patients and whānau.

Security Officers work closely with the Call Centre, Duty Managers, Facilities staff, clinical teams and external partners such as Police, Fire and emergency responders. The team operates with professionalism, strong communication and a commitment to Te Tiriti o Waitangi, equity and respectful engagement with all members of the community.

About you

• Certificate in Health & Wellbeing Level 2 (or working toward higher qualifications).
• A current Certificate of Approval (COA) or the ability to obtain one.
• Experience implementing Te Tiriti o Waitangi in practice.
• Ability to remain calm, respectful and composed in challenging or highpressure situations.
• Strong communication and interpersonal skills, with the ability to engage effectively with people from all backgrounds.
• Good physical fitness and the ability to meet the demands of an active security role.
• A commitment to safe work practices, accurate reporting and excellent teamwork.

Desired skills include

• experience in security or a related industry
• radio/communications experience
• first aid or firefighting training
• CCTV operations experience
• basic computer skills

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

If you have any questions about the role, please contact Dawn Tyler [e-mail]