Security Officer

Te Whatu Ora - Health New Zealand; Hastings; On-site; NZD 60,000 - 70,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Te Matau a Māui is seeking a dedicated Security Officer for Hawke's Bay campuses. You will patrol facilities, monitor CCTV, assist with emergency responses and maintain incident reports while delivering a calm, people‑centred service.

Based in Hastings, you will work as part of the Security Services team across Hawke’s Bay health facilities, collaborating with staff and external partners to keep staff, patients and visitors safe.

Qualifications

• Certificate in Health & Wellbeing Level 2 or working toward higher qualifications.
• Current Certificate of Approval (COA) or ability to obtain one.
• Ability to stay calm and respectful in challenging situations.
• Strong communication and interpersonal skills with diverse people.

Responsibilities

• Regular patrols of hospital facilities.
• CCTV monitoring and incident observation.
• Support emergency responses as needed.
• Maintain accurate incident reporting.
• Uphold safety procedures at all times.

Skills

Patrol & CCTV awareness

Clear communication

People-centred service

Education

Certificate in Health & Wellbeing Level 2

Certificate of Approval (COA)

Job description

• Security Officer Hawkes Bay Fallen Soldiers Hospital
• Permanent, Full-Time 80 hours per fortnight (1 FTE)
• You will play a vital role in ensuring safety and wellbeing across hospital services - your work directly supports staff, patients and visitors every day.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Security Officer with Health New Zealand | Te Whatu Ora Te Matau a Māui, you will play a critical role in keeping our hospitals, staff, patients and visitors safe. You will ensure our facilities remain secure, respond to incidents promptly and professionally, and maintain a visible presence that supports safety across all areas of the hospital campus.

Your responsibilities will include regular patrols, CCTV monitoring, supporting emergency responses, maintaining accurate incident reporting, and upholding safety procedures at all times. This position requires a calm, confident communicator with strong situational awareness and a commitment to delivering highquality, peoplefocused service.

About the Team/Service/ Location

Youll be part of the Security Services team based across Hawkes Bay health facilities. The team works around the clock to ensure a safe and secure environment for staff, patients and whānau.

Security Officers work closely with the Call Centre, Duty Managers, Facilities staff, clinical teams and external partners such as Police, Fire and emergency responders. The team operates with professionalism, strong communication and a commitment to Te Tiriti o Waitangi, equity and respectful engagement with all members of the community.

For more information on living and working in Hawkes Bay click HERE

About you

Youll bring professionalism, sound judgement and a peoplecentred approach to safety. You will have:

• Certificate in Health & Wellbeing Level 2 (or working toward higher qualifications).
• A current Certificate of Approval (COA) or the ability to obtain one.
• Ability to remain calm, respectful and composed in challenging or highpressure situations.
• Strong communication and interpersonal skills, with the ability to engage effectively with people from all backgrounds.
• Good physical fitness and the ability to meet the demands of an active security role.
• A commitment to safe work practices, accurate reporting and excellent teamwork.

Desired skills include

experience in security or a related industry, radio/communications experience, first aid or firefighting training, CCTV operations experience, and basic computer skills.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Job details

Job Reference:

Job Reference: HAW10185

Location:

North Island - Hawkes Bay - Hastings

Job type:

Job type: Permanent Full time

Expertise:

Non-clinical - Facilities / Security - Facilities / Security