Patient Support and Security Officer (Casual)

Te Whatu Ora - Health New Zealand; Nelson; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Training provided

Job summary

Health New Zealand | Te Whatu Ora in Richmond is seeking a Patient Support & Security Worker (Casual) to join the Older Persons Mental Health Admission Unit at Alexandra Hospital. You will help provide a welcoming, safe environment for patients and whānau, working with the nursing team to meet care needs.

Flexibility is essential to cover afternoons, nights, and weekends; training will be provided, and prior security or health care experience is helpful but not required.

Qualifications

• Ability to communicate clearly and compassionately with patients and whānau.
• Experience in security, healthcare, or related field preferred but not essential – training provided.
• Good level of physical fitness and reliable attendance.

Responsibilities

• Maintain a welcoming, safe environment within the Older Persons Mental Health Unit.
• De-escalate challenging situations and support the clinical team as directed.
• Relate well to patients and visitors, supporting a therapeutic environment.

Skills

De-escalation skills

Clear communication

Empathy

Teamwork

Flexibility

Initiative

Job description

Patient Support and Security Officer (Casual)

• Apply yourinterpersonal skills to make a difference to people's lives
• Do great work within asupportive team ensuring a safe environment

Health New Zealand | Te Whatu Ora is firmly grounded in the principlesof Te Tiriti o Waitangi and is committed to building a health system thatserves all New Zealanders.

About the Role

As a PatientSupport & Security Worker, you willensure that we continue to provide a welcoming and safe environment forthe Older Persons Mental Health Inpatient Unit at Alexandra Hospital.. Youwill be working alongside our dedicated nursing team to best meet the needs ofpatients and their whānau accessing our services.

This is a causal position on an asrequired basis with availability to work afternoons, nights and weekendsessential. There is no on call required although the ability to be called in atshort notice would be an advantage.

Please view the position description for furtherinformation. PD in review.

About the Team/Service/ Location

The OlderPersons Mental Health Admission Unit at Alexandra Hospital promotes psychiatriccare and assessment for the older members of our community based in Richmond.

We practice in a collaborative patientpartnership model of care to achieve best outcomes for our patients/familiesand whānau.

For more information on living and working in Tasman click here

About you

We are looking for an individual with a matureoutlook and proven ability to communicate in a clear, considerate manner withgenuine compassion. You will also have the ability towork in a flexible and methodical manner, demonstrate honesty and reliability,and use appropriate initiative.

As a PatientSupport & Security Worker, you will be:

• The type of person who works in arational and calm manner;
• Someone who has the skills andexperience to effectively de-escalate difficult situations and promotes a safeand therapeutic environment;
• Able to relate well to patients andtheir visitors;
• Able to work with the clinical team andfollow directions.

Previous experience in security, healthcare, or a related industry is preferred. However, this is not essential astraining will be provided.

Additionally, you will have:

• Empathy and a non-judgmental attitudetowards patients and members of the public;
• The ability to relate with ease topeople from a variety of different cultures and backgrounds;
• The ability to recognise and pass onissues that may affect patient welfare;
• A good level of physical fitness andmobility.

Thesuccessful candidate must be eligible to work in New Zealand or hold a valid NZvisa at the time of applying.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community. We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities.

Job details

Job Reference:

Job Reference: R1N26-282

Location:

South Island - Nelson / Marlborough - Nelson

Job type:

Job type: Casual

Expertise:

Non-ClinicalSecurity Officer - All values