Duty Manager - Integrated Operations Centre - Casual

North Island - Hawkes Bay Hastings; Hastings; On-site; NZD 85,000 - 105,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Hawke''s Bay Hastings is seeking a Duty Manager for the Integrated Operations Centre to provide operational leadership after hours, ensuring safe and efficient patient care and service delivery across hospital and specialist services.

You will coordinate bed utilisation, respond to operational challenges, and support clinical and non-clinical teams to maintain smooth hospital operations while managing risk and making timely decisions.

Qualifications

• Current registration with the Nursing Council of New Zealand and a current Annual Practising Certificate.
• At least five years of recent acute clinical experience within a hospital setting.
• Postgraduate qualifications, or equivalent experience, with a commitment to ongoing professional development.
• Strong leadership, problem solving, and decision making skills in complex and fast paced environments.
• Excellent communication and relationship management skills, with the confidence to engage with staff, patients, whānau, and external agencies.
• Experience working collaboratively within multidisciplinary teams.
• A current Core Advanced certificate and relevant clinical competencies.
• A commitment to Te Tiriti o Waitangi and improving equitable health outcomes for all communities.

Responsibilities

• Provide operational leadership across Hospital and Specialist Services after hours.
• Coordinate bed utilization and manage patient flow.
• Respond to operational challenges and support clinical and non clinical teams.
• Maintain safe and efficient hospital operations and manage risk.
• Collaborate with nursing, medical, allied health, and support services.

Skills

Nursing registration

Acute clinical experience

Postgraduate qualifications

Leadership

Communication

Multidisciplinary teamwork

Clinical competencies

Education

Nursing degree (RN)

Postgraduate qualifications

Annual Practising Certificate

Core Advanced certificate

Job description

Duty Manager - Integrated Operations Centre - Casual

• Casual, as and when required
• This is an exciting opportunity to influence hospital wide operations, provide visible leadership, and make a meaningful difference to patient care and service delivery every day.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Duty Manager, you will provide operational leadership across Hospital and Specialist Services after hours, ensuring the safe and effective delivery of patient care. You will play a critical role in managing patient flow, coordinating bed utilisation, responding to operational challenges, and supporting clinical and non clinical teams to maintain safe and efficient hospital operations.

This is a highly visible and rewarding leadership role where no two shifts are the same. You will act as the central point of coordination after hours, working closely with nursing, medical, allied health, and support services teams to manage risk, respond to emergencies, and support timely decision making. Your ability to think critically, communicate effectively, and remain calm under pressure will be essential in ensuring positive outcomes for patients, whānau, and staff.

About the Team/Service/ Location

The Integrated Operations Centre plays a key role in supporting the smooth operation of Hawke's Bay Hospital and ensuring patient care is delivered safely and efficiently across the organisation.

Based in Hastings, you will join a dedicated team focused on operational excellence, patient flow, and service coordination. You will work alongside clinical and operational leaders who are committed to delivering high quality healthcare and supporting positive outcomes for the Hawke's Bay community.

About you

As a Registered Nurse and experienced healthcare leader, you will bring:

• Current registration with the Nursing Council of New Zealand and a current Annual Practising Certificate.
• At least five years of recent acute clinical experience within a hospital setting.
• Postgraduate qualifications, or equivalent experience, with a commitment to ongoing professional development.
• Strong leadership, problem solving, and decision making skills in complex and fast paced environments.
• Excellent communication and relationship management skills, with the confidence to engage with staff, patients, whānau, and external agencies.
• Experience working collaboratively within multidisciplinary teams.
• A current Core Advanced certificate and relevant clinical competencies.
• A commitment to Te Tiriti o Waitangi and improving equitable health outcomes for all communities.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.