Management Level
Senior Manager
Job Description & Summary
Kia ora,
At PwC, our purpose is clear: to build trust in society and solve important problems.This is a place to keep growing. You'll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa.
Join our Customer Transformation team in Pōneke / Wellington as a Salesforce Technical Lead to build innovative, scalable Salesforce solutions that deliver measurable business value. As a key technical lead within a collaborative team, you will design and build robust solutions across the Salesforce platform, engaging with clients and senior stakeholders to solve complex challenges and deliver high-impact digital experiences.
You'll have the chance to work across diverse industries, leveraging leading-edge Salesforce technologies and collaborating closely with functional consultants, architects, and developers on end-to-end transformation projects powered by AI and innovation.
This is an opportunity to contribute meaningfully, working on truly impactful projects that make a difference in society.
Your day-to-day could include:
- Partnering with senior stakeholders across the full project lifecycle to ensure technical solutions align with strategic objectives.
- Designing, developing, and deploying scalable Salesforce architectures encompassing Sales Cloud, Service Cloud, and Experience Cloud.
- Creating custom functionality using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs.
- Building seamless integrations between Salesforce and external systems through REST/SOAP APIs and middleware platforms.
- Collaborating closely with solution architects, functional consultants, and client teams to translate complex business requirements into practical technical designs.
- Leading solution design reviews, code reviews, testing, and deployments leveraging DevOps best practices and CI/CD pipelines.
- Diagnosing and resolving technical issues while optimizing Salesforce platform performance, security, and scalability.
- Championing technical governance, adherence to best practices, and continuous improvement across projects.
- Leveraging AI and emerging technologies to enhance delivery speed, quality, and innovation.
- Mentoring and coaching consultants and technical team members to foster a culture of collaboration, continuous learning, and technical excellence.
- Maintaining deep knowledge of Salesforce capabilities, integration technologies, and digital transformation trends to drive client innovation.
Ngá poukenga ka kawea mai e koe, ka whakawhanakehia ræi i tènei tóraganga / Skills you will bring or develop in this role
- Over 8 years of experience delivering complex Salesforce technical solutions in consulting and enterprise settings.
- Experienced in delivering within public sector environments, thriving under pressure, working autonomously, and accelerating project momentum.
- Highly valued experience with Salesforce Public Sector Solutions (PSS).
- Familiarity with Salesforce industry features; including Business Rules Engine, Data Processing Engine, Discovery Framework, and Action Plans along with certifications such as Platform Developer I/II, OmniStudio, Application Architect, Data Architect, or System Architect strongly preferred.
- Expert proficiency in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs.
- Extensive hands-on experience with Sales Cloud, Service Cloud, and other key Salesforce products.
- Deep understanding of Salesforce integration patterns, APIs, and middleware platforms.
- Proven expertise in DevOps methodologies, version control, and CI/CD pipeline implementation.
- Demonstrated ability to leverage AI, automation, and emerging technologies to expedite delivery, elevate customer experiences, and drive client value.
- Strong problem-solving skills with a track record of translating complex business challenges into scalable technical solutions.
- Excellent communication and stakeholder management capabilities, able to convey complex technical concepts clearly to non-technical audiences.
- Passionate about technology, continuous learning, and delivering exceptional client outcomes.
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