Salesforce Platform Lead – Client Management

Ministry of Social Development; Wellington; On-site; NZD 138,000 - 172,000; Full time

Job summary

Ministry of Social Development in Wellington is seeking a Platform Capability Lead to own the end-to-end delivery and strategy of MSD's Client Management capability, with a focus on Salesforce and related technologies. You will coordinate delivery across teams, vendors and transformation partners to achieve scalable, customer-centred outcomes.

The role requires strong delivery leadership, stakeholder engagement, and the ability to navigate complex transformation programmes, ensuring security,

Qualifications

• Experience leading technology platforms in complex organisations.
• Strong delivery mindset across large transformation programmes.
• Proven ability to manage stakeholders across business and technology domains.

Responsibilities

• Lead end-to-end delivery of platform initiatives, ensuring reliable and secure services.
• Develop and evolve platform strategy, roadmaps, and investment priorities.
• Champion delivery and operational practices, manage risks and dependencies.
• Ensure platform solutions are secure, compliant, scalable, and aligned with enterprise architecture.
• Build relationships across Technology, business stakeholders, and vendors.
• Lead and develop a high-performing team with workforce planning and delivery performance.

Skills

Salesforce

DevSecOps

Platform delivery

Stakeholder management

Leadership

Agile

Programme management

Vendor management

Security & compliance

Enterprise architecture

Tools

Salesforce ecosystem

Enterprise integrations

Job description

Ministry of Social Development in Wellington is seeking a Platform Capability Lead to own the end-to-end delivery and strategy of MSD's Client Management capability, with a focus on Salesforce and related technologies. You will coordinate delivery across teams, vendors and transformation partners to achieve scalable, customer-centred outcomes.

The role requires strong delivery leadership, stakeholder engagement, and the ability to navigate complex transformation programmes, ensuring security,