Sales Support - Interleasing

Interleasing (New Zealand) Limited; Auckland; Hybrid; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Novated leasing benefits

12 weeks paid parental leave

Learning & development opportunities

Sonder digital wellbeing platform

Annual flu vaccinations

Income protection insurance

Exempt Employee Share Plan

Volunteer leave & career break

Rewards program

Job summary

Interleasing (New Zealand) Limited is seeking a Sales Support Officer to assist Client Managers and deliver an exceptional experience for fleet customers. You will handle quotations, orders and day-to-day client inquiries while maintaining strong relationships and identifying opportunities to grow existing accounts.

You’ll coordinate client communications and prepare fleet performance reports, contributing to client retention and overall customer satisfaction.

Qualifications

• Solid experience in a client support role, preferably in automotive or professional services with focus on customer service/sales.
• A tertiary qualification in a business-related discipline or equivalent education and/or experience is preferred.
• Full current Driver’s Licence is required.

Responsibilities

• Respond promptly and professionally to customer requests and Client Managers for administrative tasks in fleet management and growth.
• Build strong client and driver relationships and deliver responsive service tailored to needs.
• Manage quotations, orders, vehicle deliveries, registrations, and fleet documentation end-to-end.
• Coordinate contract changes, lease extensions, mini-leases and expiries in line with guidelines.
• Support Business Development with quotations, direct sales and early termination proposals.

Skills

Relationship Management

Customer Excellence

Communication

Teamwork

Execution

Coordination

Education

Business-related qualification or equivalent

Job description

Making a difference isn’t just our purpose, it’s what motivates our people every day. For us, work is not about ticking a box. It’s about knowing that it matters. We make a meaningful difference every day by driving what’s possible so that our clients achieve their goals in line with our company values.

The experts you can rely on - with more than 35 years’ experience, Interleasing provides expert fleet management services to a range of clients across Australia and New Zealand. Interleasing’s services include asset finance, vehicle sourcing, fleet management and driver related services for a wide range of assets.

Here’s how you will make a difference in this role…

As a Sales Support Officer, you’ll play a key role in supporting our Client Managers and delivering an exceptional experience for our fleet customers.

You’ll manage quotations, orders and day-to-day client enquiries, while helping maintain strong customer relationships and identifying opportunities to grow existing accounts. You’ll also coordinate client communications and prepare fleet performance reports that provide valuable insights to the team.

It’s a varied, customer-focused role where your organisation, responsiveness and relationship-building skills will directly support client retention, growth and customer satisfaction.

At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:

Respond promptly and professionally daily to requests from customers as well as the Client Managers on all administrative tasks relevant to effective fleet management and growth in the business, specifically:

• Build strong client and driver relationships, delivering responsive service tailored to individual needs.
• Proactively manage client services, ensuring compliance with company standards, legal requirements and customer policies.
• Manage end-to-end fleet administration, including quotations, orders, vehicle deliveries, registrations, fuel cards, fines and fleet documentation.
• Coordinate contract changes, lease extensions, mini-leases, expiries and vehicle replacements in line with business guidelines.
• Support Business Development and Client Managers with quotations, direct sales and early termination proposals.
• Maintain accurate client, driver and vehicle records while identifying opportunities to improve service, streamline processes and support cross-sell and upsell activity.

To be considered for this role you will have:

• Relationship Management – Builds trusted relationships and aligns stakeholder priorities.
• Customer Excellence – Anticipates customer needs and delivers outstanding service.
• Communication – Communicates clearly, professionally and effectively.
• Teamwork – Collaborates across teams to drive results and continuous improvement.
• Execution & Coordination – Prioritises work, manages deadlines and consistently meets SLA commitments.

Essential Experience:

• Solid experience in a client support role, preferably in the automotive industry, or in a professional services environment with an elevated level of focus on customer service/sales activities.

Qualifications:

• A tertiary qualification in a business-related discipline or equivalent education and/or experience is preferred.
• Must hold a Full current Driver’s Licence.

What we can offer you:

Strong culture and the support of a values-based recognition program

Novated leasing benefits and discounts

12 weeks paid parental leave

Comprehensive learning and development opportunities to support your career growth

Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations

Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund

Exempt Employee Share Plan

Volunteer leave & Career break

MMS Rewards program

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.

We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.

We value the skills and attributes veterans can bring to our organisation.

We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at *******************************