Sales Support Coordinator

Global Velocity Group Ltd; Hamilton; On-site; NZD 48,000 - 65,000; Full time

Job summary

Global Velocity Group Ltd in Hamilton is seeking a proactive Sales Support Coordinator to bolster the International Sales Manager and NZ Sales Team. You’ll streamline operations, coordinate calendars, and help prepare sales reports to keep growth on track.

You will maintain CRM data, liaise with embroiderers, manufacturers, and service providers, and provide top-notch customer service across multiple stakeholders in a fast-paced apparel business.

Qualifications

• Experience in sales support, administration, or coordination.
• Strong organisational and time-management abilities.
• Ability to prioritise tasks and meet deadlines.
• Excellent written and verbal communication skills.
• Comfort with CRM systems and Microsoft Office.
• Customer-first mindset and relationship-building ability.
• High attention to detail; accurate record-keeping.
• Apparel/retail/product industry experience is a plus.

Responsibilities

• Provide day-to-day administrative and operational support to the International Sales Manager and Sales Team.
• Coordinate calendars, meetings, appointments, and sales team activities.
• Prepare and distribute weekly and monthly sales reports, forecasts, and performance updates.
• Maintain accurate customer records and sales data within the CRM system.
• Liaise with local suppliers including embroiderers, manufacturers, and service providers.
• Support communication and coordination across Sales, Marketing, Finance, and Logistics teams.
• Deliver outstanding customer service and assist with customer enquiries.
• Help manage sales documentation, quotations, and order administration.
• Provide additional logistics and operational support as required.
• Oversee and coordinate local school sales, managing enquiries and showroom relationships.

Skills

Organisational skills

Time management

CRM proficiency

Microsoft Office

Communication skills

Relationship building

Attention to detail

Customer service orientation

Job description

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Global Velocity Group Ltd – Hamilton, North Island

Sales Support Coordinator

Global Velocity Group Ltd | Hamilton

Join a Leading Kiwi-Owned Apparel Brand in Growth Mode!

This is your opportunity to be part of a friendly, high-performing team where no two days are the same. If you're organised, proactive, customer-focused, and enjoy helping sales teams succeed, we'd love to hear from you.

About Us

Global Velocity Group Ltd is a proudly 100% New Zealand-owned and operated apparel business with more than 20 years of experience designing, manufacturing, and supplying high-quality technical clothing.

We work with some of New Zealand's largest corporates, schools, sporting organisations, and retailers through our portfolio of in-house brands and private-label services. As our business continues to grow, we remain committed to innovation, quality, exceptional service, and building long-term customer relationships.

About the Role

We are looking for an enthusiastic and highly organised Sales Support Coordinator to provide vital support to our International Sales Manager and wider New Zealand Sales Team.

This is a varied and fast-paced role where you'll play a key part in keeping our sales operations running smoothly while ensuring an exceptional experience for both customers and internal stakeholders.

Key Responsibilities

• Provide day-to-day administrative and operational support to the International Sales Manager and Sales Team
• Coordinate calendars, meetings, appointments, and sales team activities
• Prepare and distribute weekly and monthly sales reports, forecasts, and performance updates
• Maintain accurate customer records and sales data within our CRM system
• Liaise with local suppliers including embroiderers, manufacturers, and service providers
• Support communication and coordination across Sales, Marketing, Finance, and Logistics teams
• Deliver outstanding customer service and assist with customer enquiries
• Help manage sales documentation, quotations, and order administration
• Provide additional logistics and operational support as required
• Oversee and coordinate our local school sales, managing enquiries and customer relationships through our on-site showroom

About You

You're a proactive self-starter who thrives in a busy environment and enjoys being the person who keeps everything organised and on track.

Ideally, You'll Bring:

• Previous experience in sales support, administration, customer service, or a similar coordination role
• Excellent organisational and time-management skills
• The ability to prioritise multiple tasks and meet deadlines
• Strong written and verbal communication skills
• Confidence working with CRM systems and Microsoft Office applications
• A customer-first mindset and strong relationship-building abilities
• High attention to detail and accuracy
• Apparel, uniform, retail, or product-based industry experience is advantageous but not essential
• A positive attitude, willingness to learn, and desire to contribute to team success

Why Join Global Velocity?

At Global Velocity, we believe great people are the key to great results. When you join our team, you'll enjoy:

• A fun, supportive, and collaborative workplace culture
• A diverse and interesting role with plenty of variety
• Opportunities to develop your skills and grow your career
• Exposure to a broad customer base, from schools and sports organisations to major corporates
• Working with a respected New Zealand-owned business with strong growth plans
• A team that values initiative, fresh thinking, and continuous improvement