Sales Operations Executive: Drive Performance & Growth

Cycle & Carriage Industries Pte Ltd; Queenstown; On-site; NZD 75,000 - 100,000; Full time

Job summary

Cycle & Carriage is seeking an Executive - Sales Operations to join the Sales Management team in enhancing day-to-day operations and driving sales performance. You will partner with Sales Managers and cross-functional teams to deliver an exceptional customer journey.

The role influences business performance, improves processes and supports commercial decisions across automotive brands, with opportunities to lead and develop a team of Sales Consultants.

Qualifications

• A degree in any discipline and an interest in sales operations or the automotive industry.
• Experience in sales, commercial, retail or business operations is an advantage, but we are open to early-career talent with the right mindset.
• Strong organisational, communication and stakeholder management skills.
• Proactive, analytical and solutions-oriented approach to problem-solving.
• Collaborative, customer-first attitude with the agility to excel in a fast-paced environment.
• Natural inclination to 'roll-up-your-sleeves' and getting your hands dirty is a pre-requisite

Responsibilities

• Partner with Sales Managers and Key Account Managers to support daily sales operations and business performance.
• Coordinate vehicle deliveries, test drives and customer fulfilment for a seamless ownership experience.
• Support showroom operations, including management and readiness of demonstration vehicles.
• Monitor vehicle inventory, stock allocation and movements to optimise sales opportunities and profitability.
• Liaise with principals, customers, vendors and internal stakeholders to ensure smooth operational execution.
• Track operational issues, propose solutions and provide timely updates to the Sales Manager.
• Analyse sales trends, maintain customer databases and identify opportunities to grow untapped segments.
• Collaborate with Marketing on campaigns, promotions and commercial initiatives that drive sales.
• Support pricing and product strategies with operational insights and market information.
• Drive continuous improvement by streamlining and digitising sales processes for efficiency.
• Lead, coach and support a team of Sales Consultants to achieve sales objectives.

Education

Degree in any discipline

Job description

Cycle & Carriage is seeking an Executive - Sales Operations to join the Sales Management team in enhancing day-to-day operations and driving sales performance. You will partner with Sales Managers and cross-functional teams to deliver an exceptional customer journey.

The role influences business performance, improves processes and supports commercial decisions across automotive brands, with opportunities to lead and develop a team of Sales Consultants.