Executive/Senor Executive - Sales Operations (Maxus)

Cycle & Carriage Industries Pte Ltd; Queenstown; On-site; NZD 75,000 - 100,000; Full time

Job summary

Cycle & Carriage is seeking an Executive - Sales Operations to join the Sales Management team in enhancing day-to-day operations and driving sales performance. You will partner with Sales Managers and cross-functional teams to deliver an exceptional customer journey.

The role influences business performance, improves processes and supports commercial decisions across automotive brands, with opportunities to lead and develop a team of Sales Consultants.

Qualifications

• A degree in any discipline and an interest in sales operations or the automotive industry.
• Experience in sales, commercial, retail or business operations is an advantage, but we are open to early-career talent with the right mindset.
• Strong organisational, communication and stakeholder management skills.
• Proactive, analytical and solutions-oriented approach to problem-solving.
• Collaborative, customer-first attitude with the agility to excel in a fast-paced environment.
• Natural inclination to 'roll-up-your-sleeves' and getting your hands dirty is a pre-requisite

Responsibilities

• Partner with Sales Managers and Key Account Managers to support daily sales operations and business performance.
• Coordinate vehicle deliveries, test drives and customer fulfilment for a seamless ownership experience.
• Support showroom operations, including management and readiness of demonstration vehicles.
• Monitor vehicle inventory, stock allocation and movements to optimise sales opportunities and profitability.
• Liaise with principals, customers, vendors and internal stakeholders to ensure smooth operational execution.
• Track operational issues, propose solutions and provide timely updates to the Sales Manager.
• Analyse sales trends, maintain customer databases and identify opportunities to grow untapped segments.
• Collaborate with Marketing on campaigns, promotions and commercial initiatives that drive sales.
• Support pricing and product strategies with operational insights and market information.
• Drive continuous improvement by streamlining and digitising sales processes for efficiency.
• Lead, coach and support a team of Sales Consultants to achieve sales objectives.

Education

Degree in any discipline

Job description

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

Drive Sales Excellence Behind the Scenes

Do you enjoy bringing structure to fast-paced operations and enabling sales teams to perform at their best?

We're looking for an Executive - Sales Operations to join our Sales Management team, where you'll play a pivotal role in ensuring smooth day-to-day sales operations while partnering closely with Sales Managers, Key Account Managers and cross-functional teams to deliver an exceptional customer journey.

This is more than an operations role - it's an opportunity to influence business performance, improve processes, support commercial decisions and contribute to the success of one of our automotive brands.

What You'll Do

As part of the Sales Management team, you will:

• Partner closely with Sales Managers and Key Account Managers to support daily sales operations and business performance.
• Coordinate vehicle deliveries, test drives and customer fulfilment to ensure a seamless ownership experience.
• Support showroom operations, including the management and readiness of demonstration vehicles.
• Monitor vehicle inventory, stock allocation and vehicle movements to optimise sales opportunities and profitability.
• Liaise with principals, customers, vendors and internal stakeholders to ensure smooth operational execution.
• Track operational issues, recommend solutions and provide timely updates to the Sales Manager.
• Analyse sales trends, maintain customer databases and identify opportunities to grow untapped customer segments.
• Collaborate with the Marketing team on campaigns, promotions and commercial initiatives that drive sales performance.
• Support pricing and product strategies by providing operational insights and market information.
• Drive continuous improvement by identifying opportunities to streamline and digitalise sales processes for greater efficiency.
• Lead, coach and support a team of Sales Consultants to ensure operational excellence, customer satisfaction and achievement of sales objectives.

Who We're Looking For

We're looking for someone who is commercially minded, organised and enjoys working with people across different functions.

You will thrive in this role if you have:

• A degree in any discipline and an interest in sales operations or the automotive industry.
• Experience in sales, commercial, retail or business operations is an advantage, but we're also open to early-career talent with the right mindset.
• Strong organisational, communication and stakeholder management skills.
• A proactive, analytical and solutions-oriented approach to problem-solving.
• A collaborative, customer-first attitude with the agility to excel in a fast-paced environment
• Natural inclination to 'roll-up-your-sleeves' and getting your hands dirty is a pre-requisite

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognised for commendable people practices such as:

• HR Asia's Best Companies to Work Platinum Award in 2025 (11th consecutive year winner)
• Happiest Workplace Award 2024
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C's people practices. Keen for a career conversation? Connect with us to find out more.

You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).