Sales Manager Hamilton

Città; Hamilton; On-site; NZD 70,000 - 90,000; Full time

Job summary

Città, a New Zealand design company, seeks an experienced Retail Store Manager for our MADE Hamilton flagship. You will drive sales, lead a team, and ensure an exceptional customer experience in-store.

With at least five years in retail sales—preferably high-end interiors and furniture—you will manage stock, deliver personalised service, and contribute to a supportive team environment that helps you succeed.

Qualifications

• Five years of retail sales experience, preferably with high-end interiors/furniture.
• Proven track record of achieving sales targets and leading a team of 3+ direct reports.
• Strong administrative skills and proficiency in Microsoft Office and retail software.

Responsibilities

• Driving Sales to achieve sales targets and KPIs.
• Motivating a close-knit team of people who bond over homewares and furniture.
• Delivering an exceptional customer experience in-store.
• Managing stock inventory in-store.

Skills

Sales targets

Team leadership

Customer experience

Stock management

Tools

Microsoft Office

Retail software

Job description

Città is a New Zealand design company that creates purposeful, original and beautiful furniture and homeware for every room in the home. Our homes tell our stories, and through creating objects of lasting affection, we aim to inspire our customers to tell theirs.

Job Description

This role is located at MADE, 401 Grey Street, Hamilton East.

The key responsibilities for this role are:

• Driving Sales to achieve sales targets and KPIs
• Motivating a close-knit team of people who bond over their mutual appreciation for homewares and furniture
• Delivering an exceptional customer experience
• Managing stock inventory in-store

Desired Skills and Experience

To hit the ground running, you will need strong problem-solving, time management and relationship building skills. With natural people management capabilities and heightened attention to detail, the successful candidate will be sales focused, energetic and have a passion for our products. We need someone with an engaging and outgoing personality, who is proactive and willing to learn.

You will have a minimum of five years retail sales experience, ideally with high end products (particularly with interiors/furniture) and working with three or more direct reports. Complimenting your proven track record of achieving sales targets will be your firm belief in delivering a personalised service experience with every customer interaction. You will need to have strong administrative skills and be proficient in Microsoft Office and retail software systems in order to excel in this role.

This is a permanent salaried position working Sunday to Thursday including public holidays when required.

Working with Città, we provide a supportive, family team environment,and a team that want to see you succeed.