Sales Manager

Summerset Retirement Villages; Havelock North; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Health coverage (Southern Cross)

Employee Share Scheme

Birthday day off

Professional development

Job summary

Summerset Retirement Villages in Havelock North is seeking a Sales Manager to lead the end-to-end sales experience for prospective residents and families, delivering against sales and settlement targets with care, integrity and transparency.

You will collaborate with the Group Sales Manager, village leadership, and onsite teams to develop sales plans, build community relationships, and act as a visible ambassador for Summerset in the wider community, Monday to Friday with weekend flexibility.

Qualifications

• Experienced sales professional with ethical approach.
• Excellent interpersonal, communication, and influencing skills.
• Passion for working with older people and ageing.

Responsibilities

• Own end-to-end sales process from enquiry to settlement.
• Drive demand through outreach, community engagement, and market awareness.
• Manage CRM data, sales forecasts, and performance reporting.
• Deliver respectful, transparent, customer-focused experience.
• Lead family relationships through resale, refurbishment, move-in.
• Collaborate with Care Centre Managers and village teams to support residents.

Skills

Sales experience

CRM experience

Interpersonal skills

Communication skills

Tools

CRM software

Microsoft Office

Job description

Full time

6d ago , from Summerset Retirement Villages

At Summerset, from the moment we start developing a village to when our residents call it home, it's the passion and dedication of our people that brings our villages to life. We are one team, united by being part of something bigger - to bring the best of life to our residents.

Job Description

As our Sales Manager atour Havelock North Village, you'll play a pivotal role in the success of our villages by leading the end-to-end sales experience for prospective residents and their families. You'll be responsible for achieving sales and settlement targets while ensuring every interaction reflects Summerset's commitment to respect, transparency, and genuine care.

Working closely with theGroup Sales Manager, village leadership, and onsite teams, you'll develop and execute effective sales plans, build strong community relationships, and act as a visible ambassador for Summerset both on site and within the wider community.

Your Day-to-Day Will Include:

• Owning the end-to-end sales process from enquiry to settlement, delivering against sales and settlement targets.
• Driving demand through proactive outreach, community engagement, and market awareness.
• Managing CRM data, sales forecasts, and performance reporting.
• Delivering a respectful, transparent, and customer-focused experience for residents and families.
• Leading family relationships through resale, refurbishment, and move-in.
• Collaborating with Care Centre Managers and village teams to support residents with additional needs.

This position is Monday to Friday however flexibility to work on weekends as required.

Qualifications

You're an experienced sales professional who combines strong commercial acumen with empathy, integrity, and a genuine passion for working with older people. You're confident building relationships, comfortable managing complex conversations, and motivated by achieving results the right way.

You'll Also Bring:

• Proven sales capability with a strong ethical approach.
• Excellent interpersonal, communication, and influencing skills.
• A genuine interest in working with older people and a positive attitude towards ageing.
• Strong business acumen and a results-driven mindset.
• Confidence using CRM systems and Microsoft Office (Word, Excel).
• High standards of personal presentation and professionalism.
• The ability to collaborate effectively with a wide range of internal and external stakeholders.

Additional Information

At Summerset, we believe diversity strengthens our team and enriches the experience we deliver to residents. We warmly welcome applicants from all backgrounds, experiences, and industries. Even if you don't tick every box, we encourage you to apply—we value transferable skills and the unique perspective you bring.

We're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive.

Summerset is known for excellent benefits and a strong culture built around care, teamwork, and a drive for excellence. Some of the great benefits you'll enjoy include:

• Competitive remuneration and performance focus
• Southern Cross Health Essentialscovering up to 75% for charges for GPs, dentists, and more
• Employee Share Scheme and a day off on your birthday
• Ongoing professional development and tailored career progression
• Being part of a supportive, high-performing national sales team

Next Steps

Applications for this role will close onthe Monday 14th September.