Sales Engineer

Pumpspec Ltd; Kaipātiki; Hybrid; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Vehicle

Laptop

Phone

North Shore base

Hybrid work

Flexible hours

Job summary

Pumpspec Ltd is seeking a Sales Engineer to build long-term customer relationships and engage in technical conversations with engineers, customers and suppliers. You don’t need to know everything at start; curiosity, clear communication and willingness to learn are valued.

The role is largely autonomous with travel across Auckland and the North Island. You’ll come from a technically minded background, ideally with industrial sales experience, and be comfortable with administration and reporting.

Qualifications

• Technically minded with willingness to learn about pumps and hydraulics.
• Industrial sales background preferred but not essential; comfortable with engineers and customers.
• Able to handle administration, reporting and computer systems.

Responsibilities

• Develop strong working relationships with customers and resolve issues promptly.
• Independently source pump replacements by reading performance curves and sizing solutions.
• Liaise between customers and engineers on repair and efficiency scenarios.
• Proactively expand Pumpspec’s customer base around New Zealand.
• Calculate and present quotations and invoices.
• Represent Pumpspec at industry events and networking functions.
• Monitor market trends and identify new opportunities.
• Promote Corropump and other brand offerings across NZ and AU.

Skills

Technical minded

Industrial sales

Communication

CRM / admin skills

Education

Industrial engineering background

Tools

CRM software

Job description

Pumpspec is one of New Zealand's leading specialist industrial pump companies. Trusted by councils, manufacturers and industrial companies around the country, we repair and restore pumps to extend the life of valuable assets, engineer solutions for difficult applications, and supply replacements when it provides the best outcome for our clients.

It’s an exciting time to join the team. Pumpspec is sharpening its strategy and investing in systems, technology and workshop capability to offer clients an even more comprehensive service – and to secure our position as New Zealand’s first-choice pump specialist.

We’re a family-owned business with 20 years’ history behind us: genuinely stable, resilient through the ups and downs of the economic cycle, and flexible enough to move quickly when the market calls for it.

ABOUT THE ROLE

We’re looking for a Sales Engineer who builds solid, long-term relationships with customers - and who can hold their own in a technical conversation with engineers, whether that’s our team, our customers, or our suppliers.

You don’t need to know everything about pumps on day one. What matters is curiosity, clear communication and a willingness to keep learning – you won’t be working it out alone. Our pump engineers are some of the most experienced in New Zealand and are always happy to talk through a solution with you.

Day to day, you will:

• Develop strong working relationships with customers - communicating clearly, solving problems, and dealing promptly with issues and requirements
• Independently source pump replacements: read performance curves, understand the application, and draw on technical knowledge to correctly size and specify solutions
• Liaise between customers and our engineers on more challenging repair and efficiency situations
• Proactively expand our customer base around New Zealand – identifying opportunities across industry and councils
• Calculate and present quotations and invoices
• Represent Pumpspec at industry events, exhibitions and networking functions
• Monitor market trends, competitor activity and emerging opportunities
• Help grow sales of Corropump - Pumpspec is the Australasian distributor of these non-metallic pumps for salt water and chemical applications - across New Zealand and Australia
• Help identify additional brands that complement Pumpspec’s current offering

The role is largely autonomous, with real freedom to manage your own schedule. Expect frequent visits to existing and prospective around Auckland and the North Island, with occasional trips further afield.

ABOUT YOU

You will be technically minded, with some exposure to pumps, mechanical equipment, industrial engineering, hydraulics or a related field - formal qualifications aren’t essential. Ideally you’ll also bring an industrial sales background, and be comfortable with general administration, reporting and computer systems.

More than anything, we’re looking for someone who is:

• Personable and approachable, with a genuine interest in building long-term relationships
• Comfortable picking up the phone, arranging a meeting, getting on site and starting a conversation
• Able to talk shop with engineers and decision-makers alike
• Relaxed, but knows when to apply a bit of pressure to get things done
• Good under pressure - able to work quickly to resolve issues and respond to emergencies with urgency
• Organised and systematic
• Optimistic, with a genuine can-do attitude

This role will suit someone who enjoys working for a specialist engineering company that takes pride in solving problems for its clients – where relationships, problem-solving and responsiveness come first. You’ll feel confident promoting Pumpspec’s engineering capability, because that’s genuinely what sets us apart.

Reporting to the Managing Director, you’ll play a key role in expanding our market presence while delivering exceptional service and technical solutions to our customers.

WHAT WE OFFER

• Competitive salary, plus vehicle, laptop and phone
• A base on the North Shore, in a beautiful spot backing onto the estuary
• Standard hours, with flexibility around start and finish times
• Flexibility to combine working from home with time at the office
• A great team atmosphere – we’re a family business, and we care about our staff