Sales/ Business Development Executive

Mowbray; Auckland; On-site; NZD 60,000 - 90,000; Full time

Job summary

Jora New Zealand is seeking a proactive sales and customer success professional who will own the customer journey from first contact through onboarding, adoption, renewals and growth.

You will prospect, close new business, onboard customers and help them succeed long after signing, working with product and marketing to shape messaging and product evolution.

This role combines business development, sales and customer success in a fast-paced startup.

Qualifications

• Experience owning the full sales cycle from prospecting to closing.
• Ability to build and manage a sales pipeline.
• Strong relationship-building and communication skills.
• Experience with onboarding and driving customer value.
• Able to work in a fast-paced startup.

Responsibilities

• Identify and pursue new business opportunities across target customer segments.
• Own the full sales cycle from prospecting and discovery through to demos, proposals, negotiation, and closing.
• Build and manage your own sales pipeline using HubSpot.
• Contribute to sales forecasting and commercial planning.
• Lead onboarding for every customer you bring on.
• Build strong relationships and help customers get value from the product from day one.
• Identify opportunities to expand accounts through upselling and cross-selling.
• Act as the voice of the customer, sharing insights and feedback to help improve the product and customer experience.
• Track your performance against KPIs, including pipeline, revenue, customer adoption, retention, and account health.
• Work closely with Marketing and Product to improve messaging, campaigns, and customer experience.

Skills

Relationship building

Commercial mindset

Customer problem solving

Curiosity

Multitasking

Organised

Autonomy

Startup environment

Ownership

SaaS experience

Tools

HubSpot

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

You'll own the entire customer journey from the first conversation through to onboarding, adoption, renewals, and account growth. You'll work closely with product, marketing, and customers, helping shape how the business sells and how the product evolves. This role combines business development, sales, and customer success—you'll prospect, close new business, onboard customers, and help them succeed long after they've signed.

Key responsibilities

Identify and pursue new business opportunities across target customer segments

Own the full sales cycle from prospecting and discovery through to demos, proposals, negotiation, and closing

Build and manage your own sales pipeline using HubSpot

Contribute to sales forecasting and commercial planning

Lead onboarding for every customer you bring on

Build strong relationships and help customers get value from the product from day one

Identify opportunities to expand accounts through upselling and cross-selling

Act as the voice of the customer, sharing insights and feedback to help improve the product and customer experience

Track your performance against clear KPIs, including pipeline, revenue, customer adoption, retention, and account health

Work closely with Marketing and Product to improve messaging, campaigns, and customer experience

About you

Loves talking to people and building relationships

Commercially minded and enjoys solving customer problems

Naturally curious and always looking to learn

Organised and comfortable managing multiple priorities

Thrives in a fast-paced startup where things change quickly

Wants ownership, autonomy, and the opportunity to make an impact

Previous SaaS experience is helpful but not essential