Sales Assistant | South Auckland

Metlifecare; Auckland; On-site; NZD 50,000 - 65,000; Full time

Benefits offered by this job

3 Paid wellness days per annum

1 paid day of leave to celebrate your

Health Insurance - automatic cover for

26 weeks of parental leave on full pay

KiwiSaver payments continued for those

Employee assistance program (EAP)

Refer a friend incentive up to $1500

Access to thousands of online training

Education, Development and Training

Job summary

Metlifecare is seeking a highly organized Sales Assistant in South Auckland to support Sales Executives across Longford Park, Edgewater, Parkside and Hillsborough Heights villages. You will provide efficient admin support, excellent customer service and marketing assistance, with occasional travel between villages and weekend flexibility for open days.

You will report to the Sales Operations Manager and help achieve sales, marketing and financial goals through accurate reporting, events, and CRM

Qualifications

• Experience in sales administration or similar role.
• Ability to work across multiple villages and travel.
• Strong attention to detail and customer service.

Responsibilities

• Weekly Sales Reporting (Applications, Settlements, Monthly Forecasts).
• Handling In-bound Sales Enquiries and Village Tours.
• Managing Resident Transition Process (move ins).
• Assisting in Marketing Event Preparation.
• Weekly Marketing Plan and Competitive Activity Report Updates.
• Organise and attend events.
• Maintain the CRM system to update customer information.
• Completing Purchase Orders and other related activities for Payments.
• Order and maintain stock levels of marketing collateral.
• General sales and office administration required.

Skills

Organised

Multitasking

Customer-focused

Tools

Power BI

CRM system

Job description

• Own your role, be the go-to person for all sales support deliverables
• Join an organisation with a fabulous team, which is all about the people!
• Competitive salary, commission and extensive staff benefits – read on!

About the role

Based in South Auckland, we are seeking a highly organised and motivated Sales Assistant to support our Sales Executives across our Longford Park, Edgewater, Parkside and Hillsborough Heights villages

Reporting to the Sales Operations Manager, you will be the go‑to person for the sales team, delivering efficient administrative support, exceptional customer service, and coordinated marketing assistance. Your contribution will play a key role in helping us achieve our overall sales, marketing, and financial goals across the villages.

There will be some travel required across these villages and flexibility on weekends to be available for open days when required.

Key responsibilities will include:

• Weekly Sales Reporting (Applications, Settlements, Monthly Forecasts)
• Handling In-bound Sales Enquiries and Village Tours
• Managing Resident Transition Process (move ins) where required
• Assisting in Marketing Event Preparation
• Weekly Marketing Plan and Competitive Activity Report Updates
• Organise and attend events
• Maintain the CRM system to update customer information
• Completing Purchase Orders and other related activities for Payments
• Order and maintain stock levels of marketing collateral
• General sales and office administration required

About you

You are an organised, proactive multitasker who thrives in a busy environment and enjoys supporting a team to succeed. You bring strong attention to detail, confidence juggling multiple priorities, and a naturally customer‑focused approach. You’re comfortable working with different stakeholders, love keeping systems tidy, and take pride in delivering high‑quality admin and reporting.

• Some exposure to Power BI, plus willingness to learn
• We've mentioned the CRM system exposure above but just want to reiterate it here!
• Have your own car and comfortable driving between sites (mileage reimbursed) and can travel at times
• Background in sales administration, sales support, or the retirement/property sector would be advantageous

About Us

Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 7,300 New Zealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves. Metlifecare currently operates over 36 villages located around New Zealand and employs over 2000 staff.

Staff Benefits Include:

• 3 Paid wellness days per annum
• 1 paid day of leave to celebrate your birthday each year
• Health Insurance - automatic cover free to all permanent staff
• 26 weeks of parental leave on full pay and 5 days paid leave for partners
• KiwiSaver payments continued for those opted in over the age of 65 years
• Employee assistance program (EAP)
• Refer a friend incentive of up to $1500*
• Access to thousands of online training modules and courses from some of the world's leading learning specialists
• Education, Development and Training Support

Not sure if this role is for you but interested in what else Metlifecare has to offer? Then please visit our careers page www.careers.metlifecare.co.nz/home to see our other current vacancies.

Please note that identification and work eligibility documentation is required with your application.