RV Service & Parts Concierge

Tourism Holdings Pty; Auckland; Híbrido; NZD 45.000 - 65.000; Jornada completa

Descripción de la vacante

thl (Tourism Holdings Limited) Auckland is seeking a fixed term full-time Service & Parts Advisor to manage service bookings, explain repairs and provide accurate cost estimates. You will coordinate with technicians, order parts, maintain inventory and support workshop scheduling to deliver timely, quality service.

Minimum 40 hours per week, 7am–5pm, Monday to Friday. A full New Zealand driver licence is required to apply.

Formación

• Experience in automotive service, parts or customer service roles.
• Full New Zealand driver licence is required.
• Ability to explain repairs and costs clearly to customers.

Responsabilidades

• Deliver outstanding customer service and manage service bookings.
• Explain repairs, timelines and costs in a clear, customer-friendly way.
• Coordinate closely with technicians to ensure efficient service delivery.
• Order, manage and supply parts for workshop and customer needs.
• Maintain parts inventory, stock levels and system records.
• Support workshop scheduling and ensure jobs are prepared in advance.
• Ensure compliance with warranty processes and standards.

Conocimientos

Customer service

Communication

Organisation

Time management

Proactive attitude

Basic mechanical knowledge

NZ driver licence

Descripción del empleo

thl (Tourism Holdings Limited) Auckland is seeking a fixed term full-time Service & Parts Advisor to manage service bookings, explain repairs and provide accurate cost estimates. You will coordinate with technicians, order parts, maintain inventory and support workshop scheduling to deliver timely, quality service.

Minimum 40 hours per week, 7am–5pm, Monday to Friday. A full New Zealand driver licence is required to apply.