Rotorua - Administration Officer

New Zealand Government Joba; Bay of Plenty; On-site; NZD 60,000 - 64,000; Full time

Job summary

Ara Poutama Aotearoa - Department of Corrections in Rotorua is seeking an Administration Officer to provide essential office support within our Community Corrections teams. You will be the welcoming presence for people in our care and handle routine administration, data entry, and liaison with partner services.

This role involves engaging with vulnerable individuals in a respectful and safety-conscious environment.

Qualifications

• Experience in office administration and reception duties.
• Proficiency with Word, Outlook, Excel and ability to learn new systems.
• Excellent communication and people skills.
• Ability to organise, multitask and meet deadlines.
• Experience in government sector or compliance environment is desirable.

Responsibilities

• Reception duties including answering phones, greeting visitors and directing inquiries.
• Preparing documents for court and filing.
• Purchasing materials and stocktaking.
• Record management and ensuring documentation meet timelines and standards.
• Providing administration support to leadership team and attending meetings with minutes.
• Contributing to health and safety practices and data entry.

Skills

Office administration

Microsoft Office

Communication

Teamwork

Multitasking

Data entry

Job description

Administration Officer - RotoruaFull time, Permanent positionMonday to Friday working hoursBe the warm, welcoming presence for people in our careMo te tunga | About the roleWe are currently looking for Administration Officers to provide support and administration services to our busy teams. Our wider Community Corrections team work with people who are serving community sentences, ensure they comply with the orders of their sentence, support rehabilitation, lead community work projects and play a key role in reducing re-offending and keeping our communities safe.As an Administration Officer you would be responsible for providing general administration duties which contribute to the efficient and effective running of our mahi within the office, could include:Reception duties such as answering phones, taking messages, greeting visitors, coordinating meetings and other general administration tasks.Liaising with organisations and services we work with.Preparing documents for court and filing.Purchasing materials and stocktaking.Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards.Providing administration support to leadership team.Contributing to site health and safety.Upkeep of data entryManaging general email inbox and allocation of tasksAttending meetings and minute takingYou will also be people-facing and will have interactions with vulnerable people from the community when they arrive at our Community Corrections office, so you will need be comfortable working in this type of environment.Mou | About youWe are interested in hearing from people who have a genuine interest in our kaupapa and are motivated to support others in a team environment. The skills and experience required for the role include:Strong experience and knowledge of office administration.Sound knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), along with the ability to learn new systems quickly.Excellent communication, teamwork, and people skills.The ability to organise effectively, be adaptable, multi-task, and meet deadlines.The ability to develop, foster and maintain positive working relationships with a diverse range of people.Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving.Alignment with our departmental values that shape the way we conduct our mahi.Previous experience in the Government sector or similar environment that requires working with legislation and policies is desirable but not essential.You will also need a Full New Zealand Driver Licence for this roleApplicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.Nga painga | The benefitThe salary range for this role (85%-120%) is $60,216 - $63,789 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.Mo matou | About usJoin Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.Tono inaianei | Apply NowTo submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered.When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.Applications close on: Friday 2nd October 2026If you have any questions or want to learn more about a career with us, contact [e-mail] or visit careers.corrections.govt.nz.