Administration Support Officer - ARWCF Waikato Hub

New Zealand Government Joba; Te Awamutu; On-site; NZD 6,500 - 68,000; Full time

Job summary

Ara Poutama Aotearoa – Department of Corrections is seeking an Administration Support Officer for the Waikato Hub, based at Auckland Regional Women's Corrections Facility, Waikeria Prison premises, south of Te Awamutu.

You will deliver comprehensive admin support, manage correspondence, and assist with site operations.

Qualifications

• Commitment to manaaki in day-to-day interactions.
• Experience with office administration practices.
• Ability to navigate challenging situations with pragmatism.
• Strong organisational skills and deadlines awareness.
• Collaborative mindset within a team of administrators.
• Experience working with diverse people and maintaining confidentiality.
• Proficiency in Word, Outlook, Excel; quick learning of new systems.

Responsibilities

• Provide general administrative support to teams and management.
• Manage correspondence, emails, calls, and mail.
• Liaise with management, public, and external services.
• Perform front-desk duties and booking visits.
• Record management and meeting coordination; take minutes.

Skills

Manaaki in daily interactions

Office administration

Multitasking

Organisational skills

Interpersonal skills

Confidentiality

Microsoft Office Suite

Education

NZ citizen / NZ resident / Australian citizen or resident requirements

Tools

Microsoft Office

Job description

## Mō tēnei tūranga mahi | About this role* Permanent, full-time position* Based at Auckland Regional Women's Corrections Facility – Waikato Hub (within Waikeria Prison premises) - South of Te Awamutu* Challenging but rewarding role**Mō te tūnga | About the role**Based at Auckland Regional Women's Corrections Facility – Waikato Hub are seeking an enthusiastic, self-motivated, committed individual who can complete a wide range of office administration activities. This is a rewarding and challenging position within an environment that will stretch your skills and offer ongoing support.Responsibilities include but are not limited to:* Providing general administrative support to teams and management* Manage correspondence, including emails, phone calls and incoming and outgoing mail/orders* Liaising with our management team and the public* Liaising with organisations and services we work with* General reception and front-desk duties* Booking whanau visits for the wāhine in our care* Manage administration functions to support site operations* Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards* Providing administration support across our site by setting up meeting invites, taking minutes, recording actions, communicating with external stakeholders and filingIn this busy role, you will thrive working collaboratively within a team. You will operate in a challenging, fast-paced environment where the ability to multitask, remain adaptable, and follow policies and procedures is essential. Strong judgement is required to effectively prioritise tasks and activities to meet deadlines.**Ngā pūkenga me ngā wheako | Skills and experience**The preferred candidate will be able to demonstrate:* A strong commitment to manaaki in all day-to-day interactions* Sound experience and knowledge of office administration practices* Resilience when navigating challenging situations in a dynamic environment, with a pragmatic approach to problem-solving* Strong organisational skills, with the ability to adapt, multitask, and meet deadlines* A collaborative mindset, with the ability to contribute positively as part of a dynamic team of administrators* Excellent interpersonal skills and the ability to work with people from diverse backgrounds in a friendly and non-judgemental manner* A high level of integrity, with the ability to maintain confidentiality when handling sensitive and personal information* Proficiency in computer software and database systems, including the Microsoft Office Suite (Word, Outlook, Excel), and the ability to quickly learn new systemsIf you have the appropriate skills and experience and are ready to hit the ground running, we would love to hear from you.Applicants must be a New Zealand citizen, holder of a New Zealand residence permit, Australian citizen, or Australian resident with a current Resident Return Visa. A full New Zealand driver licence is also required for this role.**Ngā painga | The benefits**The salary range for this position is $64,717 - $68,434 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.**Mō mātou | About us**Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.**Tono ināianei | Apply Now**We encourage you to review our Hōkai Rangi Strategy to gain a better understanding of who we are as an organisation, and our goals and vision, and how these can be reflected in your application.To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.When applying, submit a tailored **CV and a cover letter** describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.**Applications close on: Sunday 18th October 2026.**If you have any questions or want to learn more about a career with us, contact **careers.corrections.govt.nz.**## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | Ara Poutama Aotearoa (Department of Corrections) || Location: | Waikato || Position type: | Permanent || Category: | Defence, corrections & security || Date listed: | 30-Sep-2026 || Salary range: | $64,000 - $68,000 || Closing date: | 18-Oct-2026 || Reference: | NZ/1925021VV || Attachment: | Administration Support Officer - Jod Description.pdf (PDF, 36KB)Position Description |