Rotorua - Administration Officer

CGR Services; Bay of Plenty; On-site; NZD 60,000 - 64,000; Full time

Job summary

The Department of Corrections invites applications for an Administration Officer based in Rotorua. This permanent full-time role supports busy teams with reception, file management, meeting coordination and data entry to keep the office running smoothly.

You will need strong MS Office skills, excellent communication, and the ability to handle multiple tasks with accuracy and discretion. A NZ driver's license is required and a NZ citizen or resident status is essential.

Qualifications

• Strong experience and knowledge of office administration.
• Excellent communication, teamwork, and people skills.

Responsibilities

• Reception duties such as answering phones, taking messages, greeting visitors, coordinating meetings and other general administration tasks
• Liaising with organisations and services we work with
• Preparing documents for court and filing
• Purchasing materials and stocktaking
• Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards
• Providing administration support to leadership team
• Contributing to site health and safety
• Upkeep of data entry
• Managing general email inbox and allocation of tasks
• Attending meetings and minute taking

Skills

Office administration

Microsoft Office

Data entry

Communication

Teamwork

Problem solving

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Administration Officer - Rotorua Full time, Permanent position Monday to Friday working hours Be the warm, welcoming presence for people in our care

Mō te tūnga

About the role

We are currently looking for Administration Officers to provide support and administration services to our busy teams. Our wider Community Corrections team work with people who are serving community sentences, ensure they comply with the orders of their sentence, support rehabilitation, lead community work projects and play a key role in reducing re-offending and keeping our communities safe. As an Administration Officer you would be responsible for providing general administration duties which contribute to the efficient and effective running of our mahi within the office, could include:

• Reception duties such as answering phones, taking messages, greeting visitors, coordinating meetings and other general administration tasks
• Liaising with organisations and services we work with
• Preparing documents for court and filing
• Purchasing materials and stocktaking
• Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards
• Providing administration support to leadership team
• Contributing to site health and safety
• Upkeep of data entry
• Managing general email inbox and allocation of tasks
• Attending meetings and minute taking

About you

• Strong experience and knowledge of office administration
• Sound knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), along with the ability to learn new systems quickly
• Excellent communication, teamwork, and people skills
• The ability to organise effectively, be adaptable, multi-task, and meet deadlines
• The ability to develop, foster and maintain positive working relationships with a diverse range of people
• Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving
• Alignment with our departmental values that shape the way we conduct our mahi
• Previous experience in the Government sector or similar environment that requires working with legislation and policies is desirable but not essential
• Full New Zealand Driver Licence required
• Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen, or an Australian resident who holds a current Australian Resident Return Visa

Ngā painga

The salary range for this role (85%-120%) is $60,216 - $63,789 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.

Mō mātou

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

Applications close on: Friday 2nd October 2026

If you have any questions or want to learn more about a career with us, contact [e-mail] or visit careers.corrections.govt.nz.

Rotorua - Administration Officer Bay of Plenty (Te Moana a Toi), NZ