Part Time - Hamilton Administration Officer

New Zealand Government; New Zealand; On-site; NZD 60,000 - 64,000; Part time

Job summary

Ara Poutama Aotearoa – Department of Corrections is seeking a Part-time Administration Officer to join the Hamilton Hub. You will support the Community Corrections team, handle reception and administration, and assist with court document preparation and record management.

The role offers flexible scheduling within a 20-hour week, Monday to Friday. You will engage with people in our care, collaborate with Probation Officers and external stakeholders, and contribute to a fast-paced, team-driven

Qualifications

• Experience in office administration and customer-facing roles.
• Ability to handle front-desk tasks and phone duties.
• Strong communication and interpersonal skills.
• Ability to multi-task, prioritise, and meet deadlines.
• Respect and professionalism in interactions with clients and stakeholders.

Responsibilities

• Manage reception and phone duties, and greet visitors.
• Coordinate with Community Corrections team and stakeholders.
• Process files and prepare documents for court where needed.
• Maintain record management and ensure timely correspondence.
• Set up meeting invites, take minutes, and circulate actions.
• Support procurement and general administration across the site.

Skills

Office administration

Reception duties

Customer service

Communication skills

Time management

Teamwork

Privacy

Job description

Part-time, permanent position available

Monday to Friday, flexible 20 hours a week

Located in Hamilton Central

Do you have the enthusiasm, dedication, and the skills to become an Administration Officer within Ara Poutama Aotearoa, Department of Corrections? This could be just the opportunity you are looking for! We are currently looking for a Part-time, permanent Administration Officer, to join our team at our Hamilton Hub. 20 hours per week, worked Monday to Friday. We offer flexibility in how these hours are scheduled, with days, start times, and finish times to be agreed upon at appointment.

Mō te tūnga | About the role

This is an opportunity to be part of a great organisation where you will support the Community Corrections team. This role will involve communicating directly with people in our care who are serving community sentences and working with our Probation Officers.

Other key responsibilities involve a wide range of administrative services including:

• Reception and phone duties are a key component of this role, this will include liaising with people in our care, their whanau and other stakeholders
• Liaising with organisations and services we work with
• Processing files
• Preparing documents for court
• Purchasing materials
• Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards
• Provide administration support across our site by setting up meeting invites, taking minutes, and recording actions, communicating with external stakeholders and filing

In this busy role you will enjoy working collaboratively as one team in a challenging and fast paced environment, be able to multitask, remain adaptable, follow and adhere to policies and procedures, and have sound judgement in prioritising tasks and activities to meet deadlines.

Ngā pūkenga me ngā wheako | Skills and experience

• Manaaki and respect for all that we deal with on a day-to-day basis
• Good experience and knowledge of office administration
• Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving
• The ability to organise effectively, be adaptable, multi-task and meet deadlines
• Excellent customer facing and communication skills will be required to participate in Reception and Phone rosters as required
• The ability to be a strong team player who can work collaboratively across a dynamic team of administrators.
• The ability to work with a wide range of people, from all walks of life, while maintaining a friendly and non-judgemental attitude
• A high level of integrity and the ability to maintain privacy while working with sensitive and personal information
• Good knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), with the ability to learn new systems quickly

If you have the skills and experience that we are looking for and can hit the ground running, then we would love to hear from you!

You will need a full New Zealand Driver Licence for this role. Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.

Utu ā-tau | Salary

The salary range for the job is $60,216- $63,789 Pro Rata . Appointment and remuneration will reflect skills and experience relevant to the role.

Mō mātou | About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

If you have any questions or want to learn more about a career with us, contact [e-mail], or visit careers.corrections.govt.nz. We are not accepting applications via recruitment agencies for this role. Unsolicited CVs submitted by agencies will not be accepted and no agency fees will apply.