Rotorua - Administration Officer

New Zealand Government; Rotorua; On-site; NZD 60,000 - 64,000; Full time

Job summary

Ara Poutama Aotearoa - Department of Corrections is hiring an Administration Officer in Rotorua. The role provides essential office support for busy teams working with community corrections clients, handling reception, records, and document preparation for court processes.

You will liaise with external services, manage data entry and emails, and support leadership with administration, while maintaining a calm, compliant workplace in a shared facilities environment.

Qualifications

• Strong experience and knowledge of office administration.
• Excellent communication, teamwork, and people skills.
• Ability to organise, multi-task and meet deadlines.
• Ability to develop and maintain positive working relationships with a diverse range of people.
• Experience in government sector or similar environment with legislation/policies is desirable but not essential.

Responsibilities

• Reception duties: answer phones, take messages, greet visitors, coordinate meetings.
• Liaise with organisations and services we work with.
• Prepare documents for court and filing.
• Purchase materials and stocktaking.
• Record management and ensuring documentation meets timelines and standards.
• Provide administration support to leadership team.
• Contribute to site health and safety.
• Upkeep of data entry.
• Manage general email inbox and allocate tasks.
• Attend meetings and minute taking.

Skills

Office administration

Microsoft Office

Communication

Teamwork

Time management

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

**Administration Officer - Rotorua*** Full time, Permanent position* Monday to Friday working hours* Be the warm, welcoming presence for people in our care**Mō te tūnga | About the role**We are currently looking for Administration Officers to provide support and administration services to our busy teams. Our wider Community Corrections team work with people who are serving community sentences, ensure they comply with the orders of their sentence, support rehabilitation, lead community work projects and play a key role in reducing re-offending and keeping our communities safe.As an Administration Officer you would be responsible for providing general administration duties which contribute to the efficient and effective running of our mahi within the office, could include:* Reception duties such as answering phones, taking messages, greeting visitors, coordinating meetings and other general administration tasks.* Liaising with organisations and services we work with.* Preparing documents for court and filing.* Purchasing materials and stocktaking.* Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards.* Providing administration support to leadership team.* Contributing to site health and safety.* Upkeep of data entry* Managing general email inbox and allocation of tasks* Attending meetings and minute takingYou will also be people-facing and will have interactions with vulnerable people from the community when they arrive at our Community Corrections office, so you will need be comfortable working in this type of environment.**Mōu | About you**We are interested in hearing from people who have a genuine interest in our kaupapa and are motivated to support others in a team environment. The skills and experience required for the role include:* Strong experience and knowledge of office administration.* Sound knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), along with the ability to learn new systems quickly.* Excellent communication, teamwork, and people skills.* The ability to organise effectively, be adaptable, multi-task, and meet deadlines.* The ability to develop, foster and maintain positive working relationships with a diverse range of people.* Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving.* Alignment with our departmental values that shape the way we conduct our mahi.* Previous experience in the Government sector or similar environment that requires working with legislation and policies is desirable but not essential.You will also need a **Full New Zealand Driver Licence** for this roleApplicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.**Ngā painga | The benefit**The salary range for this role (85%-120%) is $60,216 - $63,789 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.**Mō mātou | About us**Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.**Tono ināianei | Apply Now**To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.