Rosters Administrator – 12 Month contract

Wellington Free Ambulance Service; Wellington; On-site; NZD 60,000 - 75,000; Full time

Job summary

Wellington Free Ambulance Service in Wellington Central is seeking a Rosters Administrator on a 12-month contract. You will manage rostering across service delivery areas and coordinate internal and external training and guests.

This role emphasizes building strong relationships with internal teams to ensure seamless scheduling and high-quality service across our 24/7 operations.

Qualifications

• Proficiency in the Microsoft Office Suite.
• Experience with rostering or logistics, including shift work.
• Excellent analytical skills and experience working with data.
• Attention to detail is critical in your work.

Responsibilities

• Provide rostering coverage for all service delivery areas.
• Coordinate internal and external training requirements and guests.
• Build relationships across the business to deliver excellent internal customer service.
• Support scheduling in a 24/7 operational environment.

Skills

Microsoft Office

Process improvement

Roster/logistics

Analytical skills

Attention to detail

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Rosters Administrator – 12 Month contract

Wellington Free Ambulance Service – Wellington Central, North Island

Wellington Free Ambulance’s vision is to be a trusted and reliable ambulance service that provides excellence in emergency response and connected services to move our communities to better health.

We’re the only emergency ambulance service for Greater Wellington and Wairarapa and proud of the place we hold in our communities, and the high‑quality care that our people deliver every day. As well as providing emergency ambulance services, Wellington Free Ambulance also provides a Patient Transfer Service that transports patients to and from scheduled healthcare appointments, a Clinical Communications Centre answering 111 calls, and Event Medical support to a huge number of community, sporting and festival events. We also teach our communities lifesaving CPR skills through The Lloyd Morrison Foundation Heartbeat Programme.

Wellington Free Ambulance has been described as having a boutique feel due to the specific region we serve. Our region covers an area from Cook Strait in the south to just north of Waikanae around Peka Peka on the Kāpiti Coast. In the Wairarapa, our area goes as far north as Mt Bruce. In total, around 500,000 people call our region home. Thanks to our boutique feel, when you join you become part of our whānau and really do make a huge impact on our communities!

Wellington Free Ambulance is committed to building an inclusive workforce with a focus on equity, diversity and inclusion to provide a stronger internal and external culture and to improve our organisational performance. We value and embrace differences in all people and encourage diverse ways of thinking and being.

About the role

Our Rosters Administrators make a real difference in the work we do here at Wellington Free Ambulance on a day-to-day basis. This is a team of enablers, that are crucial to the way our operational staff work. This team shows incredible passion for our organisation and their work directly contributes to the purpose of Wellington Free Ambulance.

Your role as a Rosters Administrator will be to provide rostering coverage for all service delivery areas as well as coordinating internal and external training requirements and guests. To enable you to do this effectively, you will build relationships across the business to ensure you are providing the best possible service to your internal stakeholders.

This would be an excellent opportunity for an experienced Administrator to gain skills in a new area or expand on current skills in this area.

What we can offer

Being part of the wider Payroll and Rostering team you will have ample opportunity to grow your level of experience

We are looking for candidates who have:

• Proficiency in the Microsoft Office Suite
• Demonstrated process improvement skills
• Experience with rostering and/or logistics, shift work and collective employment agreements would be an advantage
• Excellent analytical skills and experience working with data and information
• Experience in a role where attention to detail is critical

Ideally you will have worked in a similar position in a 24/7 operational workplace, but most importantly you will have a strong eye for detail and an eagerness to learn in this space!

If you require further information, please email ***********@wfa.org.nz