Resident Doctor Coordinator

Health New Zealand - Te Whatu Ora; Christchurch; On-site; NZD 80,000 - 105,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Resident Doctor Coordinator to oversee daily RMO rostering and workforce coordination at Christchurch campus. You’ll ensure SECA-compliant rosters, manage leave, and support recruitment advice and career guidance for RMOs.

You’ll collaborate with service managers and RMOs to optimise rosters, track activity and payroll adjustments, and maintain compliance with certificates, permits and indemnity requirements.

Qualifications

• Proven coordination and scheduling experience, preferably rostering in healthcare.
• Proficiency in Microsoft Excel and ability to learn new systems quickly.
• Excellent communication and interpersonal skills to work with diverse stakeholders.
• Strong analytical skills and attention to detail.
• Tertiary qualification in human resources, healthcare, or related field.
• Familiarity with NZRDA & STONZ MECA agreements and the health sector.
• Experience with HRIS, payroll systems, or electronic rostering tools.
• Knowledge of quality improvement principles.

Responsibilities

• Develop and maintain SECA-compliant rosters to meet operational needs.
• Manage run allocations and actively report on RMO leave, including sick leave, medical education leave, and other types.
• Coordinate relief pools and extra duties for leave coverage.
• Address roster cover issues through contingency planning and elevate concerns as needed.
• Collaborate with RMOs and services to create efficient, compliant rosters.
• Provide expert advice to service managers, clinical directors, and other stakeholders.
• Foster strong relationships with RMOs to optimise the rostering process.
• Accurately track and manage RMO activity, including leave, claims, and payroll-related adjustments.
• Ensure compliance with practicing certificates, work permits, and indemnity insurance requirements.
• Produce detailed reports to support planning and analysis.
• Address RMOs' pastoral needs, including roster adjustments and career guidance; assist payroll inquiries.
• Promote a positive working environment and wellbeing for RMOs.
• Ensure compliance with NZRDA and STONZ SECA agreements and relevant legislation.

Skills

Coordination & rostering

Communication

Analytical skills

HR knowledge

Quality improvement

Stakeholder management

Education

Tertiary qualification in HR or healthcare

Tools

Microsoft Excel

HRIS

Payroll systems

Electronic rostering tools

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Health New Zealand - Te Whatu Ora – Christchurch, South Island

• Permanent, full-time role (40 hours per week)
• Join a great team environment

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

As a Resident Doctor Coordinator, you will oversee the daily coordination of our RMO workforce. Your responsibilities will include rostering, leave management, recruitment advice, career guidance, run allocations, and ensuring compliance with contractual obligations. This role ensures that RMOs are supported in their employment and training while maintaining seamless staffing for our services.

Key responsibilities

Operational management:

• Develop and maintain SECA-compliant rosters to meet operational needs
• Manage run allocations and actively report on RMO leave, including sick leave, medical education leave, and other types
• Coordinate relief pools and extra duties for leave coverage
• Address roster cover issues through contingency planning and elevate concerns as needed

Development and advisory:

• Collaborate with RMOs and services to create efficient, compliant rosters
• Provide expert advice to service managers, clinical directors, and other stakeholders
• Foster strong relationships with RMOs to optimise the rostering process

Data management and reporting:

• Accurately track and manage RMO activity, including leave, claims, and payroll-related adjustments
• Ensure compliance with practicing certificates, work permits, and indemnity insurance requirements
• Produce detailed reports to support planning and analysis

RMO support and wellbeing:

• Address RMOs' pastoral needs, including roster adjustments and career guidance
• Assist with payroll inquiries and ensure timely resolution of issues
• Promote a positive working environment and wellbeing for RMOs

Compliance and communication:

• Ensure compliance with NZRDA and STONZ SECA agreements and relevant legislation
• Maintain up-to-date information and documentation for RMOs
• Serve as a liaison with internal and external stakeholders, including unions and training units

About the Team/Service/Location

The team is located on Christchurch Campus. You'll join a team of 13, working with Resident Medical Officers from the start of employment with recruitment, through to the end when they commence as Senior Medical Officers.

For more information on living and working in Christchurch, click here.

About you

Essential skills and experience:

• Proven coordination and scheduling experience, preferably with rostering or project management
• Proficiency in Microsoft Excel and the ability to learn new systems quickly
• Excellent communication and interpersonal skills to build relationships with diverse stakeholders
• Strong analytical skills and attention to detail
• A tertiary qualification in human resources, healthcare, or a related field
• Familiarity with NZRDA & STONZ MECA agreements and the health sector
• Experience with HRIS, payroll systems, or electronic rostering tools
• Knowledge of quality improvement principles

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.