Scheduler -Wellington

Healthvision NZ; Wellington; Hybrid; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Dynamic team

Training opportunities

Career progression

Free EAP Services

Job summary

Healthvision NZ is seeking a meticulous and organised Roster Scheduler to join our Wellington team. You will create and manage work schedules for care staff, ensuring full coverage and compliance with working hours legislation for our homecare and community nursing services.

The role requires strong attention to detail, good IT system skills, and the ability to handle multiple tasks efficiently. You will use our CONNECT IT system to build rosters, notify staff of changes, generate reports, and

Qualifications

• Education: High school diploma or equivalent; additional education in business administration is a plus.
• Experience: Proven experience in a scheduling or administrative role, preferably in a similar industry.

Responsibilities

• Create and maintain employee work schedules, ensuring adequate coverage for all shifts and needs.
• Collaborate with Client Service Managers to understand staffing requirements and address scheduling issues.
• Ensure schedules comply with employment legislation, company policies, and WorkSafe NZ.
• Use the CONNECT IT system to build rosters, notify employees of changes, and address concerns.
• Maintain accurate records of schedules, time off requests, and shift swaps.
• Address and resolve scheduling conflicts and last-minute changes.
• Provide excellent customer service when dealing with roster challenges.
• Generate reports on scheduling metrics such as overtime and staffing levels.
• Utilise scheduling software to create and manage rosters effectively.
• Identify opportunities to improve scheduling processes and implement best practices.

Skills

Organisational skills

Time management

Communication skills

MS Office Suite

Confidentiality

Detail-oriented

Education

High school diploma

Business administration

Tools

Scheduling software

MS Office Suite

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking a meticulous and organised Roster Scheduler to join our team. The ideal candidate will be responsible for creating and managing work schedules for employees, ensuring optimal coverage and compliance with working hours legislation covering our healthcare service users in the community. This role requires strong attention to detail, excellent communication skills, good IT system skills, and the ability to handle multiple tasks efficiently.

Job Role:

Scheduler

Job Location:

Wellington

Job Type:

This is a full-time (40 hours) permanent position from Monday to Friday

Key Responsibilities:

• Schedule Creation: Develop and maintain employee work schedules, ensuring adequate coverage for all shifts and operational needs.
• Staff Coordination: Collaborate with Client Service Managers to understand staffing requirements and address scheduling issues or conflicts.
• Compliance: Ensure schedules comply with employment legislation, e.g. working hours, company policies, and WorkSafe NZ.
• Communication: Using our system CONNECT IT system to build rosters, notify employees of their schedules, any changes, and address any scheduling concerns promptly.
• Data Management: Maintain accurate records of schedules, time off requests, and shift swaps.
• Problem Solving: Address and resolve scheduling conflicts, last-minute changes, and employee availability issues.
• Customer Service: Remains calm and professional at all times, excellent customer service skills, especially when dealing with challenges of rosters with service users or staff.
• Reporting: Generate reports on scheduling metrics, such as overtime, staffing levels, and compliance.
• System Management: Utilise scheduling software to create and manage rosters effectively.
• Continuous Improvement: Identify opportunities to improve scheduling processes and implement best practices.

Qualifications:

• Education: High school diploma or equivalent; additional education in business administration, human resources, or a related field is a plus.
• Experience: Proven experience in a scheduling or administrative role, preferably in a similar industry.

Skills:

• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in scheduling software and MS Office Suite.
• Ability to handle sensitive information with confidentiality.
• Detail-oriented with a problem-solving mindset.
• Knowledge: Familiarity with employment working hours law, company policies, and WorkSafe NZ related to working hours.

Working Conditions:

This position requires working in an office setting with occasional remote work options.

Salary:

Commensurate with experience and qualifications.

Applicants must have the right to work legally in New Zealand.

The Benefits of Joining our Team:

• The support of a dynamic and highly experienced team
• Opportunity to expand your skill set and to progress your career.
• Training opportunities
• Free EAP (Employer Assistance Programme) Services

The Organisation |Te Whakahaerenga

Healthvision is a family-owned provider of homecare, community nursing, and rehabilitation services across Aotearoa. Guided by our family values, we are passionate about supporting people who need care to live life the way they want.

We work closely with individuals, their families, and whānau to understand their holistic needs and provide comprehensive, wraparound in-home health services that promote independence and wellbeing. At Healthvision, our approach is groundedin compassion, collaboration, innovation, and dedication - values that shape everything we do.

We are a progressive organisation grounded in family values and we care!