Rostering Systems Coordinator

New Zealand Government; Hamilton; On-site; NZD 65,000 - 90,000; Full time

Job summary

Health New Zealand | Te Whatu Ora in Hamilton seeks a technically skilled rostering administrator to optimise staff scheduling and rostering system use across the Waikato region.

You will configure tools, train users, produce reports, and support governance with careful data quality and risk management in a busy hospital environment. This is a permanent full-time role with clear career development opportunities and cross-team collaboration.

Qualifications

• A degree in administration/management/health sciences, or more than five years experience in administration.
• Methodical and logical approach to data analysis and problem solving, with strong numerical literacy and attention to detail.
• Intermediate to Advanced level competency using Excel and other Microsoft products.
• Strong interpersonal and communication skills and the ability to explain complex information clearly.
• Experience learning new computer systems and applications.
• Self-starter who provides quality service as an individual and as part of a team.
• Understanding of employment contracts and how they relate to pay.
• New Zealand Driver's licence.

Responsibilities

• Advise and direct services and operational managers on the efficient and effective use of staff scheduling systems.
• Configure systems and user support tools to meet service requirements.
• Demonstrate sound knowledge of staffing matters, including rostering requirements, Collective Agreement conditions, and applicable legislation and policies.
• Build user capability through the development and delivery of training, support materials, and ongoing user assistance.
• Troubleshoot and resolve issues using through logical analysis.
• Provide accurate reports and meaningful data analysis to support clinical and non-clinical services.
• Conduct quality assurance and audit activities to ensure data accuracy, process compliance, and the effective identification, management, and escalation of risks.

Skills

Analytical thinking

Data analysis

Numerical literacy

Communication skills

Self-motivated

Education

Admin/Management/Health sciences degree

Tools

Excel

Microsoft Office

Job description

About the Role

Waikato Hospital, Hamilton Permanent full time 80 hours per fortnight. Fantastic opportunity to make a difference in health, in this technical administrative position.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

Key responsibilities:

• Advise and direct services and operational managers on the efficient and effective use of staff scheduling systems.
• Configure systems and user support tools to meet service requirements.
• Demonstrate sound knowledge of staffing matters, including rostering requirements, Collective Agreement conditions, and applicable legislation and policies.
• Build user capability through the development and delivery of training, support materials, and ongoing user assistance.
• Troubleshoot and resolve issues using through logical analysis.
• Provide accurate reports and meaningful data analysis to support clinical and non-clinical services.
• Conduct quality assurance and audit activities to ensure data accuracy, process compliance, and the effective identification, management, and escalation of risks.

About the Team/Service

Join our friendly and supportive team, providing support and advice across the region.

The Centralised Rostering Service comprises, the rostering systems support team and the rostering team. The rostering systems support team support the rostering systems, and all users across the Waikato region. The rostering team create the rosters for Nursing and Midwifery services.

We are part of the Integrated Operations Centre, the hub that leads, manages and monitors patient flow through the organisation by bringing together all relevant staffing and planning teams.

About Hamilton

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.

For more information on living and working in Waikato.

About you

To be considered for this role, you will need to be able to demonstrate the following skills, experience and attributes:

• A degree in administration/management/health sciences, or more than five years experience in administration.
• A methodical and logical approach to analysing data and problem solving, with strong numerical literacy and attention to detail.
• Intermediate to Advanced level competency using Excel and other Microsoft products.
• A mature and professional approach in all aspects of work, reflecting strong interpersonal and communication skills and the ability to explain complex information clearly.
• Previous experience in learning new computer systems and applications.
• A motivated self starter who takes pride in providing quality service as an individual, and as part of a team.
• A general understanding of employment contracts and how they relate to pay.
• A current New Zealand Drivers license.

Ideally you will have previous experience in using or supporting workforce planning, rostering, or payroll systems in a medium to large scale workforce setting.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

If you have any questions about the role, please contact Lisa McKerrow at [e-mail]