Rostering Coordinator

New Zealand Government; New Zealand; On-site; NZD 65,000 - 90,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Rostering Coordinator to join the centralised rostering service at Waikato Hospital. You will design rosters for frontline nursing and midwifery, support clinical services, and work with healthcare managers to balance service needs with staff preferences.

Full training will be provided as you develop rostering tools and practices, with ongoing opportunities to improve roster quality and efficiency within a collaborative team in Hamilton.

Qualifications

• A Degree in administration / management / health sciences or more than 5 years experience in an administration based role.
• Strong problem solving, critical thinking and analytical skills.
• Numerical literacy with a high level of accuracy and attention to detail.
• A mature and professional manner, reflecting excellent interpersonal and communication skills.

Responsibilities

• Develop staff rosters for frontline nursing and midwifery clinical services.
• Maintain information for the portfolio of services for which each rostering coordinator is responsible.
• Create a new roster every four weeks (roster period) for each service, taking into account service needs and staff requests.
• Collaborate with senior clinical managers to support rostering and roster creation.
• Provide expert advice on rostering practices and effective use of rostering tools and techniques.
• Demonstrate a commitment to continuous improvement of rostering processes.

Skills

Administration

Problem solving

Analytical skills

Numerical literacy

Interpersonal skills

Communication

Computer literacy

Driver's license

Education

Degree in admin/health

5+ years admin experience

Job description

Waikato Hospital, Hamilton * Permanent full time, 80 hours per fortnight * Fantastic opportunity to make a difference in health through high quality staff rostering! If you are looking for a challenging business support role that directly supports our dedicated health sector professionals, then wed love to hear from you! Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Rostering Coordinator, you be part of our centralised rostering service based at Waikato Hospital. You would be joining a friendly and supportive team, who play a critical role in supporting our operations across the Waikato District. Working with clinical managers, you will create rosters for frontline nursing and midwifery clinical services. You will provide expertise across other services, developing effective rostering tools and practices. Although the process is well established, each roster cycle presents unique logistical challenges that require critical thinking and problem solving to produce balanced, highquality rosters. Full training will be provided.

Key Responsibilities

• Develop staff rosters for the frontline nursing and midwifery clinical services
• Maintain information for the portfolio of services for which each rostering coordinator is responsible.
• Create a new roster every four weeks (roster period) for each service, taking into account service needs, staff requests, employment conditions and good rostering practice.
• Work collaboratively to develop professional relationships with senior clinical managers to support the rostering process and roster creation.
• Provide expert advice and guidance to the organisation on rostering practices and the effective use of rostering tools and techniques.
• Demonstrate a strong commitment to continuous improvement, both individually and as a team, to enhance our effectiveness and strengthen the quality of our rosters, tools, and processes.

Click here to view the position description.

About the Team / Service

Join our friendly and supportive team, providing rostering support and advice across the region. We are a small, friendly team with extensive knowledge and experience in rostering techniques and approaches. We are always looking for new ways to improve what we do and create rosters that are both practical and well-balanced. The Centralised Rostering Service comprises, the rostering team and the rostering systems support team. The rostering team create the rosters for frontline clinical Nursing and Midwifery services. The systems team support the rostering systems and users. We are part of the Integrated Operations Centre, the hub that leads, manages and monitors patient flow through the organisation by bringing together all relevant staffing and planning teams.

About Hamilton

About Hamilton Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support. Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work. For more information on living and working in Waikato click here.

About you

We are looking for a motivated self-starter who takes pride in providing high quality service and enjoys the challenge of managing the complexities of staff rostering. Ideally you will have previous experience in workforce planning / rostering within a complex environment, and have an understanding of employment conditions in relation to healthy rostering practices. To be considered for this role, you will also need to be able to demonstrate the following skills, experience and attributes :

• A Degree in administration / management / health sciences or more than 5 years experience in an administration based role.
• Strong problem solving, critical thinking and analytical skills
• Numerical literacy with a high level of accuracy and attention to detail
• A mature and professional manner, reflecting excellent interpersonal and communication skills
• A high level of computer literacy, and previous experience in learning and using systems and applications
• A current New Zealand Driver's license

Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

If you have any questions about the role, please contact Lisa McKerrow at [e-mail]

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.