Roster Co-ordinator - Home Care Support Service

QJumpers Recruitment Services; Hastings; On-site; NZD 52,000 - 66,000; Full time

Benefits offered by this job

5 weeks annual leave

Health Insurance

Life Insurance

Birthday leave

Job summary

Te Taiwhenua o Heretaunga is seeking a proactive administrator to coordinate homecare services, schedule cares and assessments, and manage rosters with our team of support workers and nurses. You will liaise with whānau to ensure smooth service delivery and maintain accurate admin records.

The role is full time, Monday to Friday 8:30am–5:00pm with rostered On-Call hours, requiring calmness and strong communication to handle daily changes.

Qualifications

• Level 3/4 Health & Wellbeing certificate or similar.
• Computer savvy – Carecall and Remote Worker is an advantage
• Experienced in administration and coordinating multiple tasks
• Great communication and people skills
• A calm, mature approach to day-to-day changes
• Experienced in providing professional homecares
• Understanding of Te Reo and tikanga or willingness to learn
• A Full Drivers licence

Responsibilities

• Coordinate day-to-day Homecare rosters and ensure full coverage of shifts.
• Set up whānau with the service and schedule cares and assessments.
• Update rosters with changes and communicate with whānau, care team and nurses.
• Provide administration support for the Homecare service and handle on-call cover when needed.

Skills

Administration

Scheduling

Communication

People skills

Calm demeanor

Te reo/tikanga knowledge

Full driver's licence

Education

Level 3/4 Health & Wellbeing certificate

Tools

Carecall

Remote Worker

Job description

About the Role:

Te Oranga Tautiaki is our Homecare Service providing quality, personal, short or long term homecare with aroha and manaakitaunga for whānau in their home.

Te Taiwhenua o Heretaunga is an iwi mandated, kaupapa Māori values-based health and social services organisation providing services to our community along the East Coast of the North Island. Our health, social, education and community development teams have been working successfully with whānau for over 40 years.

This role plays a key part in the success of this service. Working closely with the Team Manager and the Registered Nurses, this role is responsible for ensuring the day to day Homecares are covered by our Support Workers, setting up whānau with the service, scheduling the cares and assessments, updating any changes to the rosters, regular communication with the whānau, our team of Support Workers, Nurses and providing overall administration support for the service.From time to time you may also be required to jump in and cover cares if another carer cannot be found. This is a busy role, requiring someone who can work in a calm and positive way while managing daily changes.

The role is full time, Monday to Friday 8.30am to 5.00pm and rostered On-Call hours.

What we are looking for?

• Ideally you will have a Level 3 or 4 Health and Wellbeing certificate or similar.
• Computer savvy – experience with Carecall and Remote Worker is an advantage
• Experienced in administration and coordinating multiple tasks
• Great communication and people skills
• A calm, mature approach to day-to-day changes
• Experienced in providing professional homecares
• An understanding of Te Reo and tikanga or a willingness to learn
• A Full Drivers licence

What we offer you?

We offer a competitive salary, 5 weeks annual leave, Health Insurance, Life insurance, Birthday leave, and the benefits of working for a positive, friendly, values based organisation that cares about its kaimahi. Check out our website for videos of the caring, fun workplace that is Te Taiwhenua o Heretaunga!