Roadside Technician

MUSTER LIMITED; Christchurch; On-site; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Up to $37 per hour (NZD)

4 days on, 4 days off roster

4.5% employer KiwiSaver

$500 annual wellness benefit

Medical and life insurance

Staff discounts on insurance

Tools provided

Job summary

MUSTER LIMITED is seeking a practical Automotive Technician for its Christchurch team. This hands-on mobile role attends roadside breakdowns, delivering jump starts, battery fitment and on-the-spot diagnostics to help customers get back on the road.

You will work independently with support from a service team, on a 4 days on / 4 days off roster from 8am–7pm, with benefits including a KiwiSaver contribution and insurance options.

Qualifications

• Good automotive knowledge and practical mechanical ability.
• Strong customer service and communication skills.
• Reliable, safety-conscious and professional.

Responsibilities

• Attend emergency roadside breakdowns across Christchurch.
• Carry out jump starts and battery fitment.
• Assist with flat tyres and tyre repair kits.
• Provide vehicle unlocking and out-of-fuel assistance.
• Complete basic mechanical diagnosis and roadside repairs.
• Keep service vehicle, tools and stock ready for callouts.
• Record accurate job and customer information.
• Prioritise urgent jobs and work safely under pressure.

Skills

Automotive knowledge

Customer service

Communication skills

Education

Level 3/4 automotive qualification

Job description

A well-established roadside assistance provider is looking for a practical and customer-focused Automotive Technician to join its Christchurch team.

This is a hands-on, mobile role where no two days are quite the same.

You'll attend roadside breakdowns across the Christchurch area, helping customers when they need it most and providing practical solutions to get them safely back on the road.

From jump starts and wheel changes through to vehicle lockouts, battery fitment and basic mechanical diagnosis, you'll be working independently out on the road while supported by a wider service team.

This opportunity would suit someone with a strong automotive background who enjoys problem-solving, working autonomously and dealing directly with customers.

Benefits

• Up to $37 per hour, depending on experience
• Additional hours available when required
• 4.5% employer KiwiSaver contribution
• $500 annual wellness benefit
• Medical and life insurance benefits
• Staff discounts on personal insurance
• Tools of trade provided
• 4 days on, 4 days off roster, 8am-7pm

The Role

• Attend emergency roadside breakdowns throughout Christchurch
• Carry out jump starts and battery fitment
• Assist with flat tyres and tyre repair kits
• Provide vehicle unlocking and out-of-fuel assistance
• Complete basic mechanical diagnosis and roadside repairs
• Keep your service vehicle, tools, equipment and stock ready for callouts
• Record accurate job and customer information
• Prioritise urgent jobs and work safely under pressure
• Provide calm, professional service to customers in stressful situations

About You

• Good automotive knowledge and practical mechanical ability
• Level 3 or 4 automotive qualification preferred, or strong hands-on automotive experience
• Confident carrying out basic vehicle diagnosis and roadside repairs
• Full, clean New Zealand driver licence
• Comfortable working autonomously and managing your own workload
• Able to work the 4 days on, 4 days off roster from 8am-7pm
• Strong customer service and communication skills
• Reliable, safety-conscious and professional

If you enjoy working with vehicles, solving problems and helping customers when they need it most, this could be an excellent opportunity to put your automotive skills to use in a varied roadside role.