AA Assist Roadservice Contractor

AA; Auckland; Hybrid; NZD 60,000 - 95,000; Full time

Job summary

AA Assist Roadservice Contractor in Auckland seeks experienced automotive technicians and mobile service providers to operate their own independent contracting business while being supported by New Zealand's roadside networks.

You'll deliver professional roadside assistance across battery, diagnostics, tyre changes, lockouts and fuel incidents, while managing your own business operations, customer care and incident resolution with a focus on safety and service excellence.

Qualifications

• Automotive trade qualifications preferred.
• Diagnostic and fault-finding experience beneficial.
• Mobile service/roadside experience preferred.
• Experience owning or operating a contractor business is a plus.

Responsibilities

• Provide roadside assistance to members and customers with vehicle and battery issues.
• Test batteries, diagnose faults and perform roadside repairs.
• Manage own business operations, scheduling and finances.
• Deliver safe, professional roadside service and customer care.

Skills

Mechanical aptitude

Fault-finding ability

Customer service

Professional communication

Time management

Business performance

Education

Automotive trade qualifications

Automotive electrical qualifications

Job description

## AA Assist Roadservice ContractorApply: Posted 5 Days Ago: End Date: October 18, 2026 (9 days left to apply): JR101017## **Operate Your Own Business While Keeping New Zealand Moving** ### **Turn Your Automotive Expertise into a Successful Independent Business** Are you an experienced automotive technician, mechanic, roadside service provider, fleet maintenance specialist, or business owner looking for the next stage of your career?We're seeking commercially minded contractors who can combine strong technical capability with excellent customer service to deliver professional roadside assistance services in the Auckland urban area.This is more than just a mechanical role. It's an opportunity to operate and grow your own independent service business while being supported by New Zealand's most awarded roadside assistance networks.If you enjoy solving problems, helping people, working independently and taking ownership of business performance, we'd like to hear from you. ## **About the Opportunity** As an AA Assist Roadservice Contractor, you'll provide roadside assistance to members and customers experiencing automotive vehicle and battery-related breakdowns and mobility issues. You will be responsible for managing your own business operations while delivering a high standard of professional roadside support, including:* Battery testing and replacement* Vehicle diagnostics and fault finding* Breakdown assistance and roadside repairs* Tyre changes and wheel-related incidents* Vehicle lockout assistance* Fuel-related incidents* Jump starts and charging support* Customer service and incident resolution* Safe and professional roadside operationsEvery day presents a different challenge requiring technical expertise, sound judgement, problem-solving ability and exceptional customer care. ## **Who This Role Suits** This opportunity is ideally suited to people who have experience in:### **Business Ownership & Self-Employment*** Operating a small business* Trades-based contracting* Mobile service operations* Owner-driver businesses* Franchise ownership* Field service management* Service delivery businessesYou understand what it takes to manage customers, control costs, maintain equipment, schedule work and operate a profitable business. ### **Automotive & Technical Backgrounds*** Qualified Automotive Technicians* Automotive Electricians* Heavy Vehicle Technicians* Diesel Mechanics* Fleet Maintenance Technicians* Roadside Service Providers* Mechanical Tradespeople* Diagnostic TechniciansTransferable technical skills and practical problem-solving experience are highly valued. ## **What You'll Bring** Successful mobile breakdown contractors typically possess: Strong mechanical aptitude and fault-finding ability A customer-first mindset Confidence working independently and making decisions under pressure Safe operating practices and high personal standards Strong time management and organisational skills The ability to manage workload, finances and business performance Professional communication skills A commitment to delivering exceptional member and customer experiences ## **Why Consider This Opportunity?** ### **Build Your Own Business**Operate your own independent contracting business while accessing a steady flow of work.### **Diverse and Challenging Work**No two breakdowns are the same. Every day provides new technical and customer service challenges.### **Make a Genuine Difference**You will assist people during stressful and often unexpected situations, providing solutions when they need them most.### **Leverage Your Skills**Use your automotive knowledge, diagnostic capability and practical experience in a role that rewards initiative, resourcefulness and professionalism.### **Work Independently**Enjoy autonomy over your day while managing your own business operations and performance.### **Be Recognised for Results**Your success is driven by the quality of service you provide, the relationships you build and the professionalism you bring to every interaction. ## **Preferred Qualifications and Experience** While not essential, preference may be given to applicants with:* Automotive trade qualifications* Automotive electrical qualifications* Diagnostics and fault-finding experience* Mobile service experience* Roadside assistance experience* Small business ownership experience* Customer service and service delivery experience* Experience operating as a contractor or self-employed tradesperson ## **Are You Ready?** If you're looking for an opportunity that combines technical expertise, customer service, operational excellence and business ownership, we want to hear from you.Bring your automotive knowledge, entrepreneurial mindset and commitment to exceptional service and build a rewarding business helping our members across New Zealand. **Apply today and take the next step toward operating a successful roadside assistance business.**