Retail Team Leader - Lead Growth & Service Excellence

Animal; Blenheim; On-site; NZD 33,000 - 39,000; Part time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

Annual Leave 20 days

Uniform allowance

Referral Incentive

Job summary

Mountain Warehouse in Blenheim is seeking a NZ Team Leader to guide and motivate a retail team in a fast-paced store environment. You will lead daily operations, drive customer service excellence, and oversee visual merchandising to create an inviting shopping experience.

The role emphasizes coaching, service excellence, and health & safety, with a focus on achieving sales targets and KPIs while building strong community connections.

Qualifications

• Experience leading retail teams and delivering excellent customer service.
• Strong communication and coaching skills.
• Experience in stock control and visual merchandising.

Responsibilities

• Foster a collaborative team environment and align colleagues around shared goals.
• Coach, train, and mentor your team to drive growth.
• Maintain clear, open communication to keep the team informed and engaged.
• Empower the team with up-to-date product knowledge to meet customer needs.

Job description

Mountain Warehouse in Blenheim is seeking a NZ Team Leader to guide and motivate a retail team in a fast-paced store environment. You will lead daily operations, drive customer service excellence, and oversee visual merchandising to create an inviting shopping experience.

The role emphasizes coaching, service excellence, and health & safety, with a focus on achieving sales targets and KPIs while building strong community connections.