Dynamic NZ Retail Team Leader

Mountain Warehouse; Christchurch; On-site; NZD 34,000 - 36,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

Uniform allowance

Annual leave 20 days

Job summary

Mountain Warehouse in Christchurch is seeking a proactive Team Leader to guide and inspire the retail team. You will drive customer service excellence, lead visual merchandising, and oversee daily store operations with a focus on safety and stock presentation.

The role requires strong leadership, coaching ability, and a passion for achieving targets. You’ll play a key part in creating a welcoming shopping experience and representing the Mountain Warehouse brand in the local community.

Qualifications

• Experience leading retail teams.
• Strong customer service focus and communication skills.
• Ability to coach, train and mentor staff for growth.

Responsibilities

• Foster a collaborative team environment and unite staff around goals.
• Coach, train and mentor team to drive growth and performance.
• Maintain open communication and keep the team informed and engaged.
• Ensure up-to-date product knowledge to meet customer needs.

Skills

Team leadership

Coaching

Customer service

Communication

Visual merchandising

Stock control

Health & Safety

Job description

Mountain Warehouse in Christchurch is seeking a proactive Team Leader to guide and inspire the retail team. You will drive customer service excellence, lead visual merchandising, and oversee daily store operations with a focus on safety and stock presentation.

The role requires strong leadership, coaching ability, and a passion for achieving targets. You’ll play a key part in creating a welcoming shopping experience and representing the Mountain Warehouse brand in the local community.