Retail Store Leader — Big-Box Growth & Customer Service

Mitre 10; Ashburton; On-site; NZD 85,000 - 110,000; Full time

Benefits offered by this job

Staff buying privileges

Great working environment

Job summary

Mitre 10 MEGA Ashburton, part of New Zealand’s leading retail hardware group, invites a proven Retail Manager to lead day-to-day store operations and drive profitability.

Reporting to the Regional Retail Manager, you will oversee store performance, mentor staff, ensure outstanding customer service, and foster a team culture focused on growth.

Join a big-box environment with scope to advance your career and contribute to a high-standard operation that puts customers first.

Qualifications

• Retail leadership experience.
• Experience mentoring staff.
• Strong organizational and communication skills.
• Passion for customer service excellence.
• Ability to develop and inspire team members.

Responsibilities

• Manage day-to-day store operations to maximise profitability and efficiency across departments.
• Ensure customers receive a high standard of service and support.
• Oversee Department Supervisors to maintain a positive working environment and high store standards.

Skills

Retail leadership

Staff mentoring

Organizational skills

Communication skills

Customer service excellence

Team development

Job description

Mitre 10 MEGA Ashburton, part of New Zealand’s leading retail hardware group, invites a proven Retail Manager to lead day-to-day store operations and drive profitability.

Reporting to the Regional Retail Manager, you will oversee store performance, mentor staff, ensure outstanding customer service, and foster a team culture focused on growth.

Join a big-box environment with scope to advance your career and contribute to a high-standard operation that puts customers first.