Retail Service Champion – Customer Experience

Woolworths Group; Kaiapoi; On-site; NZD 28,000 - 34,000; Full time

Benefits offered by this job

Team discounts

Sonder program support

Global career opportunities

Job summary

Woolworths Group in New Zealand seeks a customer-focused team member to support daily store operations and enhance the shopping experience. You will engage customers, maintain stock quality, and help execute promotions in a fast-paced retail environment.

The role emphasizes friendly service, strong communication, and a proactive approach to store presentation. Join a diverse team dedicated to better everyday shopping for Kiwis.

Qualifications

• Experience delivering excellent customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Attention to stock presentation and store standards.

Responsibilities

• Provide excellent customer service and engage customers with personalised assistance.
• Monitor stock quality, freshness and shelf cleanliness.
• Execute promotions and signage in-store to align with campaigns.
• Collaborate with the store team to ensure smooth daily operations.
• Uphold safety and comply with company policies and legal requirements.

Skills

Customer service

Communication

Teamwork

Stock management

Tools

POS system

Job description

Woolworths Group in New Zealand seeks a customer-focused team member to support daily store operations and enhance the shopping experience. You will engage customers, maintain stock quality, and help execute promotions in a fast-paced retail environment.

The role emphasizes friendly service, strong communication, and a proactive approach to store presentation. Join a diverse team dedicated to better everyday shopping for Kiwis.