Retail Customer Champion - Supermarket

Woolworths Group; Rotorua; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Confidential support services (Sonder)

Career growth opportunities

Job summary

Woolworths Group in New Zealand is seeking a customer service-focused team member for our Rotorua store. You will engage customers with personalised assistance, help maintain stock availability and store presentation, and support daily operations to deliver a great shopping experience.

Ideal candidates bring strong communication skills, integrity, and a proactive, detail-oriented mindset to uphold safety and standards while contributing to a welcoming store environment.

Qualifications

• Provide outstanding customer service and build loyalty through personalised support.
• Excellent communication and interpersonal skills for effective customer interactions.
• Uphold integrity and professional standards in line with company values.
• Be detail-oriented, accurate in tasks and proactive in addressing issues.

Responsibilities

• Champion Customer Service & Engagement: engage customers with personalised assistance and resolve inquiries and complaints.
• Drive Product Availability & Quality: replenish essentials and fresh food, ensure stock quality and presentation.
• Support Smooth Operations & Standards: work with the team to maintain store cleanliness and organisation.
• Prioritise Safety & Compliance: follow safety protocols and report hazards as needed.

Skills

Customer service

Communication

Interpersonal skills

Integrity

Detail-oriented

Job description

Woolworths Group in New Zealand is seeking a customer service-focused team member for our Rotorua store. You will engage customers with personalised assistance, help maintain stock availability and store presentation, and support daily operations to deliver a great shopping experience.

Ideal candidates bring strong communication skills, integrity, and a proactive, detail-oriented mindset to uphold safety and standards while contributing to a welcoming store environment.