Retail Associate – Customer Experience Champion

Woolworths Group; Nelson; On-site; NZD 30,000 - 40,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder support for personal and family

Global career possibilities

Job summary

Woolworths Group New Zealand in Nelson is hiring at our local supermarket to deliver outstanding customer service and support daily store operations. You’ll engage customers, keep shelves stocked, maintain presentation and safety, and contribute to a friendly, high-performing team.

Join a nationwide brand with a long-standing commitment to kiwi customers, diverse and inclusive culture, and plenty of scope for ideas and growth within a busy retail environment.

Qualifications

• Experience delivering outstanding customer service and loyalty.
• Effective communication and interpersonal abilities.
• Upholds company values and professional standards.
• Detail-oriented with proactive issue escalation.

Responsibilities

• Engage customers with personalised assistance and resolve inquiries and complaints.
• Ensure product availability and presentation, focusing on essentials and fresh food.
• Maintain daily store operations, cleanliness and organisation with the team.
• Uphold safety protocols and comply with policies and legal requirements.

Skills

Customer service focus

Interpersonal skills

Integrity & professionalism

Detail-oriented & proactive

Job description

Woolworths Group New Zealand in Nelson is hiring at our local supermarket to deliver outstanding customer service and support daily store operations. You’ll engage customers, keep shelves stocked, maintain presentation and safety, and contribute to a friendly, high-performing team.

Join a nationwide brand with a long-standing commitment to kiwi customers, diverse and inclusive culture, and plenty of scope for ideas and growth within a busy retail environment.