Retail Sales Specialist - Customer Focus & Tech Expert

JB Hi-Fi

Hamilton

Hybrid

NZD 50,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Sales commission

Employee discounts

Parental leave

Hybrid work model

EAP (Employee Assistance Program)

Wellbeing resources

Job summary

JB Hi‑Fi is seeking a enthusiastic, customer‑focused Retail Salesperson to join our team in New Zealand. You will drive sales, deliver exceptional service, and contribute to the overall success of our store operations.

In this role you will engage customers with product knowledge, promote offerings, and collaborate with colleagues to maintain an organized, welcoming sales floor. Hybrid working models are available for eligible roles and comprehensive training supports your growth in the JB Hi‑Fi

Qualifications

Retail experience in high achieving teams.
Remain relevant and up to date with new products and services.
Sound organisational skills.
Unerring passion for creating great customer experiences.

Responsibilities

Deliver outstanding customer service by understanding and addressing customer needs in a friendly and professional manner.
Actively engage with customers, providing product knowledge and recommendations to facilitate sales.
Achieve individual and team sales targets by effectively promoting and selling our products.
Maintain a thorough understanding of our product range and stay up-to-date with new offerings.
Collaborate with team members to ensure efficient store operations and a positive shopping environment.
Participate in merchandising and stock management activities to maintain an organised and visually appealing sales floor.
Adhere to company policies and procedures, ensuring compliance with health and safety regulations.