Retail Sales Pro — Auckland Convenience Store

Farmlands; Auckland; On-site; NZD 33,000 - 39,000; Full time

Job summary

Desai and Company Limited is seeking a reliable Retail Assistant to support a busy Auckland convenience store. You will help with stock receipt, checking, storage, replenishment, and daily store operations while delivering friendly customer service.

The role requires NZQF Level 2 or 3 qualification (or 1 year retail experience), strong attention to detail, reliability, and good communication. Evening, weekend, and holiday availability are needed; 30+ hours per week expected.

Qualifications

• NZQF Level 2 or Level 3 qualification, or equivalent retail experience
• Good attention to detail and ability to accurately check stock and deliveries
• Reliable, punctual and able to work as part of a team
• Excellent communication and organisational skills

Responsibilities

• Welcome customers and provide friendly, efficient assistance with product, price and availability enquiries.
• Operate POS and EFTPOS systems, handle cash accurately, provide correct change and follow till balancing procedures.
• Process authorised sales, refunds, exchanges, discounts and loyalty transactions in line with store procedures.
• Replenish shelves, chillers, freezers and counter displays so key products remain available and presented well.
• Receive deliveries, check quantities and condition, report discrepancies and store products correctly.
• Assist with supplier communications, stock ordering and promotional opportunities while maintaining positive supplier relationships.
• Rotate stock using expiry-date and first-in, first-out procedures where applicable, removing damaged or expired items.
• Assist with stock counts, inventory checks, product labelling, price tickets and promotional displays.
• Keep counters, shelves, floors, entrances, food-service areas, equipment and back-of-house spaces clean and organised.
• Prepare or handle ready-to-eat food and beverages as required, following hygiene procedures.
• Follow ID-checking and refusal-of-sale procedures for age-restricted products where sold.
• Monitor the shop floor and report security concerns; support opening/closing tasks and shift handovers.

Skills

Attention to detail

Reliability

Customer service

Teamwork

Communication

Education

NZQF Level 2

NZQF Level 3

1 year retail experience

Job description

Desai and Company Limited is seeking a reliable Retail Assistant to support a busy Auckland convenience store. You will help with stock receipt, checking, storage, replenishment, and daily store operations while delivering friendly customer service.

The role requires NZQF Level 2 or 3 qualification (or 1 year retail experience), strong attention to detail, reliability, and good communication. Evening, weekend, and holiday availability are needed; 30+ hours per week expected.