Nz Retail Associate: Customer-Driven & Team-Focused

Mountain Warehouse; Blenheim; On-site; NZD 28,000 - 33,000; Full time

Job summary

Gandhi & Desai Limited is seeking a reliable Retail Assistant to join Sip N Dip in Marlborough. You will provide friendly service, take orders, handle payments and help with food preparation and display upkeep.

Experience in retail or food service is preferred. You must be comfortable with cash handling, stock rotation, and following food safety and health and safety procedures. Availability on weekends and rosters is expected; NZ work rights and a clean character check are required.

Qualifications

• NZQF Level 2 or Level 3 qualification relevant to the role OR at least one year of relevant work experience.
• Previous retail, dairy, supermarket, convenience store or grocery experience is preferred.
• Basic numeracy and ability to accurately handle cash, prices and change.

Responsibilities

• Welcome customers, provide prompt service and assist with enquiries and complaints about products and services.
• Take customer orders and process sales, refunds and payments using POS/EFTPOS systems.
• Assist with the preparation and serving of acai bowls, desserts and beverages as part of daily retail operations.
• Replenish stock, maintain product displays, and ensure goods are correctly priced and labelled.
• Receive deliveries, check stock quantities and condition, and store products appropriately.
• Assist with stocktaking, inventory checks, stock ordering and supplier communication.
• Monitor expiry dates, rotate stock using FIFO and remove damaged or expired products.
• Maintain clean and organised sales, storage and food preparation areas.
• Follow food safety, hygiene, workplace health and safety, security and loss-prevention procedures. Assist with store opening, closing and daily operations.
• Report customer complaints, stock discrepancies, hazards and security concerns to management.

Skills

Customer service

Cash handling

Stock rotation

Teamwork

Education

NZQF Level 2/3 or equivalent

Job description

Gandhi & Desai Limited is seeking a reliable, customer-focused and motivated Retail Assistant to join Sip N Dip, a retail food establishment specialising in acai bowls, desserts, beverages and related food products in the Marlborough region.

Gandhi & Desai Limited is seeking a reliable, customer-focused and motivated Retail Assistant to join Sip N Dip, a retail food establishment specialising in acai bowls, desserts, beverages and related food products in the Marlborough region.

Key Responsibilities

• Welcome customers, provide prompt service and assist with enquiries and complaints about products and services.
• Take customer orders and process sales, refunds and payments using POS/EFTPOS systems.
• Assist with the preparation and serving of acai bowls, desserts and beverages as part of daily retail operations.
• Replenish stock, maintain product displays, and ensure goods are correctly priced and labelled.
• Receive deliveries, check stock quantities and condition, and store products appropriately.
• Assist with stocktaking, inventory checks, stock ordering and supplier communication.
• Monitor expiry dates, rotate stock using FIFO and remove damaged or expired products.
• Maintain clean and organised sales, storage and food preparation areas.
• Follow food safety, hygiene, workplace health and safety, security and loss-prevention procedures. Assist with store opening, closing and daily operations.
• Report customer complaints, stock discrepancies, hazards and security concerns to management.

Skills and Experience

NZQF Level 2 or Level 3 qualification relevant to the role OR at least one year of relevant work experience.

Either relevant work experience or a relevant qualification is required.Other Requirements

Previous retail, dairy, supermarket, convenience store or grocery experience is preferred. Basic numeracy and ability to accurately handle cash, prices and change. Work cooperatively with team members to ensure prompt customer service. Reliable, punctual, honest and able to work effectively in a team. Good attention to detail when checking stock, deliveries, prices and expiry dates. Ability to stand for extended periods and safely handle stock as required. Willingness to work weekends, early mornings, evenings and public holidays as rostered. Willingness to follow food safety, health and safety, security and store procedures. Must have valid New Zealand work rights. Clear character check and drug and alcohol testing. Reliable transport or suitable travel arrangements for rostered shifts. Clean and full driver's licence.