Casual Footwear Sales Associate - Flexible Hours

Ugg Express Pty Ltd; Auckland; Hybrid; NZD 33,000 - 39,000; Full time

Job summary

Ugg Express Pty Ltd in Auckland city is hiring two Retail Sales Assistants to join our busy store. The role requires a positive attitude, excellent customer service, and reliability for a minimum of 30 hours per week.

You will greet customers, assist with purchases and product inquiries, operate the till, process refunds, restock shelves, check expiry dates, and help maintain a clean and safe store environment in line with regulations.

Qualifications

• Retail or customer service experience preferred.
• Positive attitude and reliability are essential.
• Ability to communicate clearly with customers and team.

Responsibilities

• Greeting customers and providing excellent customer service
• Assisting customers with purchases and product inquiries
• Operating the cash register, EFTPOS terminals, and handling cash, credit, and contactless payments accurately
• Processing refunds, exchanges, and issuing receipts in line with store policies
• Balancing the till and assisting with end-of-day cash reconciliation
• Stocking shelves, rotating stock, and maintaining product displays
• Assisting with inventory control and restocking when necessary
• Ensuring pricing is correct and products are properly labelled
• Ensuring the store is clean, tidy, and safe at all times
• Checking product expiry dates and removing unsellable items
• Supporting team members with daily operations as needed
• Complying with food safety, tobacco, and liquor sale regulations

Skills

Customer service

Cash handling

Communication skills

Punctuality

Team player

Tools

Cash register system

Job description

Retail Sales Assistant

Employment Type: Full-time minimum 30 hours per week

Salary: Pay rate $24 to $28

We are looking for two motivated and reliable Retail Sales Assistant to join our friendly team at our busy store in Auckland city, Auckland region. The ideal candidate will have a positive attitude, excellent customer service skills, and be committed to maintaining a clean and welcoming store environment.

• Greeting customers and providing excellent customer service
• Assisting customers with purchases and product inquiries
• Operating the cash register, EFTPOS terminals, and handling cash, credit, and contactless payments accurately
• Processing refunds, exchanges, and issuing receipts in line with store policies
• Balancing the till and assisting with end-of-day cash reconciliation
• Stocking shelves, rotating stock, and maintaining product displays
• Assisting with inventory control and restocking when necessary
• Ensuring pricing is correct and products are properly labelled
• Ensuring the store is clean, tidy, and safe at all times
• Checking product expiry dates and removing unsellable items
• Supporting team members with daily operations as needed
• Complying with food safety, tobacco, and liquor sale regulations

• Previous retail or customer service experience is preferred but not essential
• Friendly and helpful attitude with good communication skills
• Honest, punctual, and dependable
• Ability to work