Casual Ag Retail Associate – Helensville

Farmlands; Auckland; On-site; NZD 33,000 - 39,000; Full time

Job summary

Desai and Company Limited is seeking a reliable Retail Assistant to support a busy Auckland convenience store. You will help with stock receipt, checking, storage, replenishment, and daily store operations while delivering friendly customer service.

The role requires NZQF Level 2 or 3 qualification (or 1 year retail experience), strong attention to detail, reliability, and good communication. Evening, weekend, and holiday availability are needed; 30+ hours per week expected.

Qualifications

• NZQF Level 2 or Level 3 qualification, or equivalent retail experience
• Good attention to detail and ability to accurately check stock and deliveries
• Reliable, punctual and able to work as part of a team
• Excellent communication and organisational skills

Responsibilities

• Welcome customers and provide friendly, efficient assistance with product, price and availability enquiries.
• Operate POS and EFTPOS systems, handle cash accurately, provide correct change and follow till balancing procedures.
• Process authorised sales, refunds, exchanges, discounts and loyalty transactions in line with store procedures.
• Replenish shelves, chillers, freezers and counter displays so key products remain available and presented well.
• Receive deliveries, check quantities and condition, report discrepancies and store products correctly.
• Assist with supplier communications, stock ordering and promotional opportunities while maintaining positive supplier relationships.
• Rotate stock using expiry-date and first-in, first-out procedures where applicable, removing damaged or expired items.
• Assist with stock counts, inventory checks, product labelling, price tickets and promotional displays.
• Keep counters, shelves, floors, entrances, food-service areas, equipment and back-of-house spaces clean and organised.
• Prepare or handle ready-to-eat food and beverages as required, following hygiene procedures.
• Follow ID-checking and refusal-of-sale procedures for age-restricted products where sold.
• Monitor the shop floor and report security concerns; support opening/closing tasks and shift handovers.

Skills

Attention to detail

Reliability

Customer service

Teamwork

Communication

Education

NZQF Level 2

NZQF Level 3

1 year retail experience

Job description

Retail Assistant

Auckland City Desai and Company Limited

Job Description

Desai and Company Limited is seeking a reliable and hardworking Retail Assistant to join our convenience store in the Auckland region. The successful candidate will assist with receiving, checking, storing and replenishing stock, as well as supporting the day-to-day operations of the store.

Job Description:

Key Duties & Responsibilities:

Welcome customers and provide friendly, efficient assistance with product, price and availability enquiries.
Operate POS and EFTPOS systems, handle cash accurately, provide correct change and follow till balancing procedures.
Process authorised sales, refunds, exchanges, discounts and loyalty transactions in line with store procedures.
Replenish shelves, chillers, freezers and counter displays so key products remain available and presented well.
Receive deliveries, check quantities and condition, report discrepancies and store products correctly.
Assist with supplier communications, stock ordering and promotional opportunities while maintaining positive supplier relationships.
Rotate stock using expiry-date and first-in, first-out procedures where applicable, removing damaged or expired items.
Assist with stock counts, inventory checks, product labelling, price tickets and promotional displays.
Keep counters, shelves, floors, entrances, food-service areas, equipment and back-of-house spaces clean and organised.
Prepare or handle ready-to-eat food and beverages only where required, trained and permitted, following hygiene procedures.
Follow identification-checking and refusal-of-sale procedures for age-restricted products where sold.
Monitor the shop floor and promptly report suspected theft, hazards, incidents, cash discrepancies or security concerns.
Support opening and closing tasks, security checks and clear shift handovers when rostered and trained.
Training may be provided.

Qualifications and requirements: 1. A New Zealand Qualification Framework (NZQF) Level 2 or Level 3 qualification; OR At least one year of relevant work experience. Either qualification or Work experience is required 2. Good attention to detail and ability to accurately check stock and deliveries.3. Reliable, punctual and able to work as part of a team.4. Good communication and organisational skills.5. Ability to follow instructions and workplace procedures.6. Availability for evenings, weekends, public holidays, and split shifts as rostered, Monday to Sunday.7. Must have a valid status to work in New Zealand.8. Clean character check.9. Willing to undergo drug and alcohol testing10. Minimum 30 hours of work.

Employment Type: Full-time minimum 30 hours per week

Salary: Pay rate $24 to $28

We are looking for two motivated and reliable Retail Sales Assistant to join our friendly team at our busy store in Auckland city, Auckland region. The ideal candidate will have a positive attitude, excellent customer service skills, and be committed to maintaining a clean and welcoming store environment.

Key Responsibilities:

• Greeting customers and providing excellent customer service
• Assisting customers with purchases and product inquiries
• Operating the cash register, EFTPOS terminals, and handling cash, credit, and contactless payments accurately
• Processing refunds, exchanges, and issuing receipts in line with store policies
• Balancing the till and assisting with end-of-day cash reconciliation
• Stocking shelves, rotating stock, and maintaining product displays
• Assisting with inventory control and restocking when necessary
• Ensuring pricing is correct and products are properly labelled
• Ensuring the store is clean, tidy, and safe at all times
• Checking product expiry dates and removing unsellable items
• Supporting team members with daily operations as needed
• Complying with food safety, tobacco, and liquor sale regulations

Requirements:

• Previous retail or customer service experience is preferred but not essential
• Friendly and helpful attitude with good communication skills
• Honest, punctual, and dependable
• Ability to work flexible shifts, including weekends and public holidays
• Must be able to work independently and as part of a team
• Physically fit to handle standing for long periods and light lifting
• Drug test and Ministry of Justice checks required