Retail Operations & Analytics Analyst

Harvey Norman; Auckland; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Health/Dental/Eye discounts

Employee Assistance Programme (Raise)

Long service recognition

Career progression opportunities

Job summary

Harvey Norman's Furniture division is looking for an Operations Analyst to support reporting, analysis and operational coordination across a national retail operation.

You will transform data into actionable insights, prepare forecasts, and contribute to performance improvements while collaborating with stores, suppliers and the support office. A strong analytical mindset and attention to detail are essential to succeed in this role.

Qualifications

• Experience preparing reports and analysing business performance data.
• Advanced Excel skills and strong spreadsheet capability.
• Proficiency in PowerPoint, Word and Outlook.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and competing priorities.
• Strong attention to detail and commitment to accuracy.
• Retail or commercial industry experience (desirable).

Responsibilities

• Prepare reports, forecasts, and presentations to support planning and decision-making.
• Analyse sales performance, campaigns, promotions, and market trends.
• Develop recommendations from internal systems, supplier reports and store data.
• Identify data quality and process improvement opportunities.
• Support budgeting, KPI tracking, and management reporting processes.
• Coordinate departmental projects, conferences, and operational initiatives.
• Assist with warranty provisions, supplier rebates and related reporting.
• Build relationships with stakeholders across stores, management, suppliers, and support office.

Skills

Advanced Excel

Analytical thinking

Problem-solving

Communication

Project coordination

Tools

PowerPoint

Word

Outlook

Job description

Harvey Norman's Furniture division is looking for an Operations Analyst to support reporting, analysis and operational coordination across a national retail operation.

You will transform data into actionable insights, prepare forecasts, and contribute to performance improvements while collaborating with stores, suppliers and the support office. A strong analytical mindset and attention to detail are essential to succeed in this role.