Retail Keyholder Elevate Customer Experience 5-Month

VFCorporation; Queenstown; On-site; NZD 45,000 - 55,000; Full time

Job summary

Smartwool in Queenstown is seeking a Full-time Sales Associate, KeyHolder for a 5 months fixed-term contract. You’ll be the face of the brand, delivering friendly service, sharing Merino knowledge, and supporting store operations.

Requirements include customer service experience, strong communication, and flexibility for weekends and evenings. A curiosity about outdoor activities and community is highly valued in our team-oriented culture.

Qualifications

• Customer service experience and strong communication skills.
• Ability to connect with diverse customers.
• Flexibility to work weekends, evenings, and holidays.
• Curiosity about Smartwool products, outdoor activities, and our community.
• Attention to detail and basic computer proficiency.

Responsibilities

• Deliver warm, engaging customer service
• Support daily store operations and visual standards
• Share product knowledge and help customers find the right gear
• Work collaboratively with your team to prioritize customer experience

Skills

Customer service

Strong communication

Diversity connection

Weekend/evening flexibility

Product/outdoor curiosity

Tools

Basic computer proficiency

Job description

Smartwool in Queenstown is seeking a Full-time Sales Associate, KeyHolder for a 5 months fixed-term contract. You’ll be the face of the brand, delivering friendly service, sharing Merino knowledge, and supporting store operations.

Requirements include customer service experience, strong communication, and flexibility for weekends and evenings. A curiosity about outdoor activities and community is highly valued in our team-oriented culture.