Keyholder: Lead Store Operations & Sales

Merchant 1948; Hamilton; On-site; NZD 29,000 - 39,000; Part time

Benefits offered by this job

Free shoes each season

Monthly bonus potential

Team discounts

Referral bonuses

Supportive leadership

EAP access

Brand heritage

Job summary

Merchant 1948 invites a part-time Keyholder to join our Centreplace store in New Zealand. You will open or close the store, drive customer service excellence, and support operations during the manager’s absence. The role rewards initiative, teamwork, and a keen eye for detail.

You’ll enjoy a friendly, sales-driven environment with opportunities for bonuses, shoes each season, and generous staff discounts as you grow with the Merchant 1948 family.

Qualifications

• Experience in customer service (retail, hospitality or similar)
• Able to lead by example and stay calm under pressure
• Strong rapport-building and communication skills
• Attention to detail and presentation of the store
• Organised and goal-driven attitude

Responsibilities

• Create exceptional experiences for every customer.
• Assist with opening and closing the store.
• Run smooth and successful shifts.
• Work toward selling targets and bonus opportunities.
• Keep the store tidy, stylish and well-presented.
• Be a positive, proactive team player.

Skills

Customer service

Retail sales

Leadership

Presentation

Job description

Merchant 1948 invites a part-time Keyholder to join our Centreplace store in New Zealand. You will open or close the store, drive customer service excellence, and support operations during the manager’s absence. The role rewards initiative, teamwork, and a keen eye for detail.

You’ll enjoy a friendly, sales-driven environment with opportunities for bonuses, shoes each season, and generous staff discounts as you grow with the Merchant 1948 family.