Retail Duty Manager: Lead a High-Energy Team

Briscoe Group Limited; Hamilton; On-site; NZD 55,000 - 70,000; Full time

Job summary

Briscoe Group Limited in Te Rapa, Hamilton, is seeking a proactive Duty Manager to lead a fast-paced retail team, run shifts and ensure an exceptional customer experience.

You will train and coach staff, oversee tills, pricing accuracy, stock presentation and health and safety, while supporting online orders and maintaining a clean department. The role requires flexibility with hours, Tuesday to Saturday, including one late night, and a commitment to the Briscoe brands.

Qualifications

• Previous Duty Manager experience is preferred.
• Passionate about pursuing a retail career.
• Reliable and trustworthy work ethic.
• Can build a great rapport with the team.
• Attention to detail and accuracy.
• Ability to work flexible hours/weekends.
• A commitment to Health and Safety in the workplace.

Responsibilities

• Operating the tills
• Leading the team to provide first class customer service
• Responsible for running a shift
• Training and coaching the team
• Supporting online customers by efficiently picking and packing orders
• Ensuring accurate pricing on tickets
• Maintaining a clean and tidy department
• Be a Health & Safety advocate

Skills

Duty Manager experience

Team leadership

Training and coaching

Customer service

Retail operations

Job description

Briscoe Group Limited in Te Rapa, Hamilton, is seeking a proactive Duty Manager to lead a fast-paced retail team, run shifts and ensure an exceptional customer experience.

You will train and coach staff, oversee tills, pricing accuracy, stock presentation and health and safety, while supporting online orders and maintaining a clean department. The role requires flexibility with hours, Tuesday to Saturday, including one late night, and a commitment to the Briscoe brands.